Amazon Customer Support reviews

3.1

37% would recommend to a friend

(58 total reviews)
avatar

Andrew Jassy

43% approve of CEO

39% positive business outlook

Customer Support employees have rated Amazon with 3.1 out of 5 stars, based on 58 company reviews on Glassdoor. This indicates that most Customer Support professionals have a good working experience there. Amazon is rated in line with the average (within 1 standard deviation) by Customer Support professionals compared to other employers within the Information Technology industry (3.9 stars).

Reviews by job title

58 reviews
5.0
Aug 11, 2019

Customer support

Recommend
CEO approval
Business Outlook

Pros

This is the go to company for every fresher. I was in love working with Amazon at the beginning. Gives lots n lots of new things to adapt the corporate world. The best part of amazon is how team lead’s work with agents in a friendly manner. They are too corporative n encouraging.

Cons

Beginning days seemed to be amazing going forward due to so many changes in the company policies its tough to get adapted to them being a tenured agent. Growth takes long time to go.

Viewing 52 - 54 of 58 Reviews

Glassdoor has 251,966 Amazon reviews submitted anonymously by Amazon employees. Read employee reviews and ratings on Glassdoor to decide if Amazon is right for you.