Is Amazon Flex a good company to work for?

Amazon Flex has an overall rating of 3.4 out of 5, based on over 7,309 reviews left anonymously by employees. This rating has decreased by 1% over the last 12 months. 60% of employees would recommend working at Amazon Flex to a friend and 44% have a positive outlook for the business. The best reviews about Amazon Flex have been left by employees working as Customer Service Representative (CSR) , Picker and Customer Service .

Does Amazon Flex pay their employees well?

According to anonymously submitted Glassdoor reviews, Amazon Flex employees rate their compensation and benefits as 3.0 out of 5. Find out more about salaries and benefits at Amazon Flex. This rating has decreased by 2% over the last 12 months.

How satisfied are employees working at Amazon Flex?

60% of Amazon Flex employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Amazon Flex 3.6 out of 5 for work life balance, 2.9 for culture and values and 2.7 for career opportunities.

What are the top reviewed jobs at Amazon Flex?

Driver (960) , Delivery Driver (634) , Independent Contractor (147) , Warehouse Associate (123) , Associate (111) , Warehouse Worker (93) , Delivery Associate (70) , Flex Associate (56) , Courier (55) , Courier Driver (54) , Delivery Partner (50) , Flex Driver (45) , Customer Service Representative (30) , Software Engineer (30) , Truck Driver (30)

What are the pros of working at Amazon Flex according to real employee reviews?

"Pay is good if you let the blocks sit before you snatch the first thing that pops up" ((in 739 reviews)); "Flexible hours and most of the other drivers are friendly." ((in 315 reviews)); "Flexible schedule and ability to have a decent work like balance" ((in 217 reviews)); "They have a flexible schedule good to have as a extra job for income" ((in 167 reviews)); "No boss and you can blast your music as loud as you want." ((in 60 reviews))

What are the cons of working at Amazon Flex according to real employee reviews?

"Management is poor" ((in 104 reviews)); "No benefits and use your own vehicle." ((in 74 reviews)); "Some managers at depots are rude and enjoy shouting and treating drivers as much lower." ((in 38 reviews)); "There is NO TRAINING when you start and experienced drivers to little to nothing to assist." ((in 27 reviews)); "Poor communication and poor logistics." ((in 25 reviews))

What are employees saying about Amazon Flex layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Amazon Flex layoffs and their outlook for job security at Amazon Flex in 2026.

What are the top reviewed Amazon Flex locations?

Atlanta , Seattle , New York , Dallas , Los Angeles , Houston , Phoenix , Austin , Chicago , San Diego , Denver , Fort Worth , Las Vegas , Portland , Charlotte , Irvine , San Antonio , Philadelphia , Nashville , Tampa , Cleveland , Baltimore , San Francisco , Orlando , Sacramento , Indianapolis , Cincinnati , San Jose , Miami , Boston

Amazon Flex reviews

3.4

60% would recommend to a friend

(4,580 total reviews)

Jeff Bezos

46% approve of CEO

44% positive business outlook

Company ratings over time

Ratings trend for the last 6 months (4,580 reviews)

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Amazon Flex has an employee rating of 3.4 out of 5 stars, based on 4,580 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Amazon Flex employee rating is in line with the average (within 1 standard deviation) for employers within the Transportation & Logistics industry (3.5 stars).

Reviews by job title

5K reviews

1.0

Jan 26, 2018

Ok as a last resort

Customer service representative part time flex

Recommend

CEO approval

Business Outlook

Pros

the rate of pay, flex hours cheap benefits even for part-time employees

Cons

if you want to move to full time they'll be happy to let you know that you will make $2 less per hour which when you consider how much money Amazon makes it's pretty disgusting that you'll make less for more work. Promotions are based on PRR which is based on customer ratings the problem negative customer ratings are usually based on things out of your control like shipping issues or a customer being told no because their request is outside of Amazon policy basically you get punished for reinforcing Amazon policy and things that are outside of your control you are expected to keep your PRR metric up yet you get rated for things you cannot change very unfair you also get excluded from the year end bonuses even if you work over time and holidays while other employees get bonuses for working the holiday months

1.0

Jan 26, 2018

Do not work here

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Flexibility and you do get paid unless they feel like you did something they won’t pay you. Paid every Tuesday and Friday. And you will have to go back and forth through emails only.

Cons

Management is different people they only contact you through emails. They will terminate you and deactivate your account preventing you from working there over anything. If a customer says they didn’t receive their package you get blamed for it. I worked 5 days a week for three months and i recieve 4 emails during that time each time it would be 1 person saying they didn’t get it out of 54-61 packages and i was terminated. You can put in an Appeal and they still will not let you work for them. You take pictures of the packages being left but they can not see the pictures so what’s the point. If you take the packages back to the station the station employees are very rude and will take your name down saying you didn’t do a route. But if you leave them and they get taken then what? Basically you will get terminated very soon. Holiday season is over so they don’t need that much help. People are loosing jobs because of customers. Wast of gas and wear and tear on your car. This is very sad. Located in Cleveland Ohio.

4.0

Jan 24, 2018

I like it

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Overall, the pay is great. I get to choose when and when not to work. Also, The shifts are never too long. There's also amazing staff to help you at the warehouse.

Cons

Sometimes getting assigned work is difficult and the app is not always great. You also use your personal car which can put a lot of miles on your car.

Viewing 4348 - 4350 of 4,580 Reviews

Top companies for "Compensation and Benefits" near you

UPS

3.8★Compensation & Benefits

Total Quality Logistics

4.1★Compensation & Benefits

XPO

3.8★Compensation & Benefits

DHL Express

3.8★Compensation & Benefits

Jobs at Amazon Flex

Amazon Package Delivery Driver - Earn $15.00 - $21.00/hr

Amazon Package Delivery Driver - Earn $20.00 - $24.50/hr

Amazon Package Delivery Driver - Earn $17.00 - $21.00/hr

Amazon Package Delivery Driver - Earn $16.00 - $21.00/hr

Amazon Package Delivery Driver - Earn $19.50 - $35.50/hr

Amazon Flex

Amazon Flex reviews

Company ratings over time

Ratings by demographic groups

Reviews by job title

Ok as a last resort

Do not work here

I like it

Top companies for "Compensation and Benefits" near you

Jobs at Amazon Flex