Amazon Flex reviews

3.4

60% would recommend to a friend

(4,580 total reviews)
avatar

Jeff Bezos

46% approve of CEO

44% positive business outlook

Amazon Flex has an employee rating of 3.4 out of 5 stars, based on 4,580 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Amazon Flex employee rating is in line with the average (within 1 standard deviation) for employers within the Transportation & Logistics industry (3.5 stars).

Reviews by job title

5K reviews
1.0
Jan 23, 2018
Recommend
CEO approval
Business Outlook

Pros

Pay was great. I would say I averaged around $32/hour (not including expenses).

Cons

- They literally hire hundreds of workers for a location. - Shifts (blocks) are nearly impossible to get. - They tolerate drivers who cheat by using bots to get their shifts. There were 3 guys at my location (5845 Highland Ridge Dr, Cincinnati) that were ALWAYS there. Their phones automatically gave them shifts, and they weren't even swiping. - No mileage reimbursement, so $32/hour gets reduced when you pay for gas, maintenance, and general wear and tear on your car. - They will fire you using false data. In my case, they told me I missed a 9:30 p.m. shift. I appealed, told them there is no such thing as a 9:30 shift. My appeal was denied. - Don't be fooled, this is hard work. Yes, I enjoyed doing it, but you will have customers who live on a 4th floor of an apartment building that order big bags of dog food and cat litter and such. Youu will sweat doing this work.

2.0
Jan 18, 2018

Good Work, Horribly Managed

Recommend
CEO approval
Business Outlook

Pros

I think the pay is reasonable, even considering mileage on the car. Work is pretty easy

Cons

There are not a lot of shifts in certain areas. I also would love more than anything to be able to talk to a human being about problems I have had. Primarily marking "I arrived," I am currently suspended or fired because I was unable to mark "I arrived." Thank you robot algorithm for firing me due to a technical error. There is on-duty support and some people at the station who try to help but then when they hit a wall, no one can help you.

3.0
Jan 17, 2018

Good, but not reliable

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Select your own shifts Make fast, quick money Work independently

Cons

Shifts are hard to get Wear and tear

Viewing 4351 - 4353 of 4,580 Reviews

Glassdoor has 7,309 Amazon Flex reviews submitted anonymously by Amazon Flex employees. Read employee reviews and ratings on Glassdoor to decide if Amazon Flex is right for you.