Amazon Flex reviews

3.4

60% would recommend to a friend

(4,580 total reviews)
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Jeff Bezos

46% approve of CEO

44% positive business outlook

Amazon Flex has an employee rating of 3.4 out of 5 stars, based on 4,580 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Amazon Flex employee rating is in line with the average (within 1 standard deviation) for employers within the Transportation & Logistics industry (3.5 stars).

Reviews by job title

5K reviews
4.0
Nov 9, 2017

Best Ever Part Time Job

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Extremely flexible. Learning new routes through town. Happy customers. Meeting new people. Some weeks able to grab up to 40 hours worth of delivery blocks.

Cons

Constant fishing for blocks. Delivery block offers dissapear in micro seconds. Having to compete against people who use "alternative" block grabbing methods. Wear and tear on your car. Idiot customers.

1.0
Nov 9, 2017

Terrible Pay and Terrible Support

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

The only pro is that if you are offered decent shifts, and the station is well prepared, you may get a package load that is actually doable within the timeframe you signed up for.

Cons

Picked up a 3 hour shift, and the station gave me a package load that took 6 hours to complete. After I complained to Support, I received a minimal payment to make up for the extra time and the shifts that I was able to pickup were drastically reduced. They will punish you for any problem that comes up, whether its a problem with the system, traffic, or the amount of packages given to you by the station, it will always go back to you. Terrible treatment of their contractors.

1.0
Nov 9, 2017
Recommend
CEO approval
Business Outlook

Pros

NONE none none none NONE

Cons

Too many to list them all but ill try to put down a few of the biggest. Ok so the biggest con is there are no Amazon management to speak to, if you have any problems you have to email a support address but it is fully automated so there is no one reading your emails so theres no chance of you getting a decent answer or any problem to be solved. the routes are always so tight you have to have a perfect run to deliver everything ok time mean no traffic or accidents, customers can't take more than 2 minutes to come to the door, actually arriving at the right address as the application is wrong allot of the time, oh and the customer has to be in most the time. you have to have your own 5 door car or van you don't get any fuel allowance or wear and tear allowance so everything comes out of your bottom line. £13 an hour just isn't enough to cope with all the rest of the payments after everything taken away your looking at £6 an hour There is no job Secruity so you will be in constant fear of where your next pay check is going to come from. They don't even let you know if you have been release or tell you any reasons so in all its just totally rotten deal so please don't help this disgusting company earn more money

Viewing 4408 - 4410 of 4,580 Reviews

Glassdoor has 7,309 Amazon Flex reviews submitted anonymously by Amazon Flex employees. Read employee reviews and ratings on Glassdoor to decide if Amazon Flex is right for you.