Amazon Flex reviews

3.4

59% would recommend to a friend

(4,573 total reviews)
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Jeff Bezos

45% approve of CEO

44% positive business outlook

Amazon Flex has an employee rating of 3.4 out of 5 stars, based on 4,573 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Amazon Flex employee rating is in line with the average (within 1 standard deviation) for employers within the Transportation & Logistics industry (3.5 stars).

Reviews by job title

5K reviews
5.0
Jul 11, 2018

Driver

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Good opportunity to and easy geek

Cons

Carrying heavy weights And system should Recognize if you are close to pick up location Today I get miss block for been 1 minute late 🙂 and it was raining

3.0
Jan 7, 2018

Good Concept but needs a lot of word

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Tips included with deliveries Active-- you get lots of exercise doing this Fairly easy to do People are nice, overall Pays quickly

Cons

Blocks are impossible to get. You literally have to click all day long for even an hour long block. I have gone weeks without working because of this. Horrible amounts of wear and tear on the car-- I put nearly 300 miles in 2 days of deliveries and made under $200 for the effort, so after subtracting gas, that would mean I made $175. And when you add all the miles in, it equates to just slightly better than a minimum wage job. Some of the pickup locations are horribly disorganized, so, therefore, we can be late for our shifts. Then, when we are late, we are penalized for it. Then amazon can fire you in a heartbeat for these infractions. You do get worked very hard. They don't always schedule enough time to get packages, scan them, and then deliver them on time. They don't put in time for finding apartments that are difficult to locate, people who don't answer the door, so you need to call them and support, or traffic. They leave no time for the natural things that arise on the road. Lastly, while to on the road support is great, the email support needs lots of help. I sent an email and got a response that let me see that they didn't read it at all. Additionally, I have had several emails go unanswered. When this whole job is based on ratings, it is crucial to correct marks that could go against someone and cause them to lose their jobs. But I do not have confidence at all in the email support team.

3.0
Dec 14, 2017

You're just a number!

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Some of the best money around in the app based delivery / ride sharing industry.

Cons

If you run late, cancel late or miss a block you can be deactivated regardless of your performance record. You will never talk to a real person. The great App in the sky will pass judgement on you and you're done.

Viewing 61 - 63 of 4,573 Reviews

Glassdoor has 7,302 Amazon Flex reviews submitted anonymously by Amazon Flex employees. Read employee reviews and ratings on Glassdoor to decide if Amazon Flex is right for you.