Amazon Customer Service Manager reviews

4.1

60% would recommend to a friend

(64 total reviews)
avatar

Andrew Jassy

82% approve of CEO

44% positive business outlook

Manager Customer Service employees have rated Amazon with 4.1 out of 5 stars, based on 64 company reviews on Glassdoor. This indicates that most Manager Customer Service professionals have an excellent working experience there. Amazon is rated in line with the average (within 1 standard deviation) by Manager Customer Service professionals compared to other employers within the Information Technology industry (3.9 stars).

Reviews by job title

64 reviews
4.0
Nov 17, 2023
Recommend
CEO approval
Business Outlook

Pros

amanzonbrand, culture, learning, develpoment, etc.

Cons

high demanding work shift schedule inflexible

3.0
Sep 9, 2023
Recommend
CEO approval
Business Outlook

Pros

multicultural environment, Learning opportunities. side benefits for commuting

Cons

Leaders quit the company lately and culture is changing in a negative way. Salaries are below market range

Viewing 10 - 12 of 64 Reviews

Glassdoor has 251,997 Amazon reviews submitted anonymously by Amazon employees. Read employee reviews and ratings on Glassdoor to decide if Amazon is right for you.