Amazon Returns Processor reviews

3.7

80% would recommend to a friend

(165 total reviews)
avatar

Andrew Jassy

49% approve of CEO

75% positive business outlook

Returns Processor employees have rated Amazon with 3.7 out of 5 stars, based on 165 company reviews on Glassdoor. This indicates that most Returns Processor professionals have a good working experience there. Amazon is rated in line with the average (within 1 standard deviation) by Returns Processor professionals compared to other employers within the Information Technology industry (3.9 stars).

Reviews by job title

165 reviews
1.0
Jun 8, 2018

Returns processor

Recommend
CEO approval
Business Outlook

Pros

The benefits are good and worth the price

Cons

Discriminate, A LOT of favoritism, people do not do their job and get promoted, never get a straight answer on ANYTHING. People act like children

2.0
Nov 16, 2017
Recommend
CEO approval
Business Outlook

Pros

Amazon provides relative job security for "pickers" (people who assemble orders to go to customers) and "c-rets" (people who process items returned by customers) because people will always buy things, and return them.

Cons

Picker and c-ret jobs require being on one's feet, on concrete floors, during 10-hour work days. Hard work for pretty low salaries: $11.25/hour to start, increasing only a couple more dollars per hour in the next two years, then capped. New-hire training does not accurately convey how keeping one's jib depends on meeting critical and difficult performance quotas. New-hire training also does not accurately teach how the job is really done on the floor. Until one learns "the tricks", performance quotas are very difficult to meet. The tricks can only be learned from other people on the floor. The company officially discourages cheating practices used by many people to exceed quotas. But the company also rewards people who cheat.

2.0
Sep 22, 2017
Recommend
CEO approval
Business Outlook

Pros

The only benefits to working for this warehouse was the pay and benefits.

Cons

Poor work/life balance, Poor management, Weak work policies, 40-59 hours a week work schedule,

Viewing 157 - 159 of 165 Reviews

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