Amazon Support Engineer II reviews

3.8

79% would recommend to a friend

(137 total reviews)
avatar

Andrew Jassy

70% approve of CEO

63% positive business outlook

Support Engineer II employees have rated Amazon with 3.8 out of 5 stars, based on 137 company reviews on Glassdoor. This indicates that most Support Engineer II professionals have a good working experience there. Amazon is rated in line with the average (within 1 standard deviation) by Support Engineer II professionals compared to other employers within the Information Technology industry (3.9 stars).

Reviews by job title

137 reviews
4.0
Feb 13, 2018

Cloud Support Engineer II

Recommend
CEO approval
Business Outlook

Pros

-Relaxed work culture (e.g. no dress code) -Fast paced days -Cutting edge technologies -Management up the ladder is all around intelligent, focused, customer obsessed, and interested in your career development -When you work hard and deliver results for the company and the customers you will receive promotions with pay increases

Cons

-Not the most competitive pay -Reserve Stock Units (RSUs) pay well but you wont see any major benefits from them for about 2.5 years -always in need of more hard working, intelligent individuals.

5.0
Jun 22, 2017
Recommend
CEO approval
Business Outlook

Pros

First: These are my own opinions. I have not been encouraged, in any way, to talk about my Amazon Experience (as we call it), but I am so grateful to my employer for a steady job and a promising career horizon, that I really want to be sure others see what I know about this company. In AWS, I am trusted to do my job, and Amazon has worked very hard to put me in a place where I can be the most effective and happy while still having excellent room for growth. I get to work from home when needed, and the health/family benefits are much better than I had expected. The culture here is fantastic, and so are the people I get to work with. I have not, yet, met one individual who is not genuine and kind in this entire organization. Every single person here lives and breathes our leadership principals, which makes working here such a thrill. People are here because they want to be here, and it is obvious that they are contributing with everything they can. I am proud to be a part of this team.

Cons

A larger laptop might be nice, and maybe the company could pay my way on the Ferry... but otherwise, I'm happy.

5.0
Dec 17, 2016
Recommend
CEO approval
Business Outlook

Pros

Great opportunities for growth, ability to work on projects you're interested in, and make a huge impact.

Cons

The travel to work is far.

Viewing 130 - 132 of 137 Reviews

Glassdoor has 251,744 Amazon reviews submitted anonymously by Amazon employees. Read employee reviews and ratings on Glassdoor to decide if Amazon is right for you.