Amazon Support Engineer II reviews

3.8

79% would recommend to a friend

(137 total reviews)
avatar

Andrew Jassy

70% approve of CEO

63% positive business outlook

Support Engineer II employees have rated Amazon with 3.8 out of 5 stars, based on 137 company reviews on Glassdoor. This indicates that most Support Engineer II professionals have a good working experience there. Amazon is rated in line with the average (within 1 standard deviation) by Support Engineer II professionals compared to other employers within the Information Technology industry (3.9 stars).

Reviews by job title

137 reviews
5.0
Jun 5, 2016
Recommend
CEO approval
Business Outlook

Pros

It is a great place to learn and grow your skills and they put in place a path for you to move forward in your career, despite the business needs. Making sure their employees are taken care of is their number 2 priority, second to only customers.

Cons

Progression can be a bit slow and frustrating. You have to be willing to go way outside the normal parameters of your job to get promoted within the same department .

4.0
May 22, 2016
Recommend
CEO approval
Business Outlook

Pros

Very good on-boarding training for new Cloud Support Engineers.Very good global relocation policy.AWS is the biggest cloud infrastructure company and you get to work with some of the biggest companies/customers in the world.You will get to work on almost all type of technologies as a part of cloud support team.

Cons

Being the cloud support engineer may lead to change in your profile to somewhat specific to AWS services/products .But being in touch with the generic technology has to be made.However that should not be keep you from working on the awesome products.

4.0
Oct 8, 2015
Recommend
CEO approval
Business Outlook

Pros

Excelent work ambience, full of smart people who don't have fear or hesitation at the hour of share the knowledge and the epxertise. Good organization and a warm ambience with full of social events and as a plus, there is a geekness in the air that makes you feel at home.

Cons

You know, after all the reviews one read and what all the ppl says.. I was expecting to jump intro Treblinka for a good money, but nothing less accurate. The only con I noted it will be HR department. They really took his time and sometimes they seem not give a dam for your times or urgencies. So best advise.. procure yourself everything and push forward until you get what you need. Don't expect HR to expedite or to provide things in term on his own will. they simply won't.

Viewing 133 - 135 of 137 Reviews

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