Amazon Technical Customer Service Associate reviews

3.5

76% would recommend to a friend

(54 total reviews)
avatar

Andrew Jassy

27% approve of CEO

77% positive business outlook

Technical Customer Service Associate employees have rated Amazon with 3.5 out of 5 stars, based on 54 company reviews on Glassdoor. This indicates that most Technical Customer Service Associate professionals have a good working experience there. Amazon is rated in line with the average (within 1 standard deviation) by Technical Customer Service Associate professionals compared to other employers within the Information Technology industry (3.9 stars).

Reviews by job title

54 reviews
2.0
Jun 19, 2021
Recommend
CEO approval
Business Outlook

Pros

Remote work available, casual dress code, friendly coworkers, learning opportunities, good compensation

Cons

Poor management, low retention rate, overtime hours without overtime pay, possibility of being paged anytime, high rates of PIP for employees, you will never catch a break

Viewing 37 - 39 of 54 Reviews

Glassdoor has 251,782 Amazon reviews submitted anonymously by Amazon employees. Read employee reviews and ratings on Glassdoor to decide if Amazon is right for you.