Amazon Technical Customer Service Associate reviews

3.5

76% would recommend to a friend

(54 total reviews)
avatar

Andrew Jassy

27% approve of CEO

77% positive business outlook

Technical Customer Service Associate employees have rated Amazon with 3.5 out of 5 stars, based on 54 company reviews on Glassdoor. This indicates that most Technical Customer Service Associate professionals have a good working experience there. Amazon is rated in line with the average (within 1 standard deviation) by Technical Customer Service Associate professionals compared to other employers within the Information Technology industry (3.9 stars).

Reviews by job title

54 reviews
5.0
Jul 13, 2022
Recommend
CEO approval
Business Outlook

Pros

- Efficient mechanism for inter/cross-functional team cooperation - Transparent & Open career development opportunities - Inclusive & Diverse culture - Positive & Inspiring team atmosphere - Abundant resources for self-learning

Cons

It takes time to get onboard with tons of information and ongoing updates, yet it certainly is fulfilling as the knowledge built up every day & the onboarding process is comprehensive to ensure a smooth start!

4.0
Jul 12, 2022
Recommend
CEO approval
Business Outlook

Pros

A place that greatly values learning and working together. You will be highly motivated to work and scale new heights

Cons

Employee benefits are not as robust as your counterparts in USA

Viewing 10 - 12 of 54 Reviews

Glassdoor has 251,766 Amazon reviews submitted anonymously by Amazon employees. Read employee reviews and ratings on Glassdoor to decide if Amazon is right for you.