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America First Credit Union

Engaged Employer

America First Credit Union reviews

3.4

53% would recommend to a friend

(538 total reviews)

Thayne Shaffer

78% approve of CEO

52% positive business outlook

America First Credit Union has an employee rating of 3.4 out of 5 stars, based on 538 company reviews on Glassdoor which indicates that most employees have a good working experience there. The America First Credit Union employee rating is in line with the average (within 1 standard deviation) for employers within the Financial Services industry (3.7 stars).

Reviews by job title

538 reviews
1.0
Dec 21, 2022
Recommend
CEO approval
Business Outlook

Pros

Great at justifying going back on promises Great if you loved doing menial busy work in high school

Cons

A career path that gets longer every time you meet with management. At the interview you're moving up within 6 months, but once you're working it's 2-3years. You're "allowed" to read during down time but only from an approved reading list No cohesion, training varied based on who I was talking to, but everyone was my "superior" Management would read my questions and then leave for the day, so I'd have to wait days for answers Honestly no idea how they're sitting at almost 4 stars, worst employer I've even had, and I worked in student loans

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America First Credit Union Response
3y
Thank you for taking the time to share your review with us. We appreciate your valuable feedback as it helps us identify the areas we can improve. We take all feedback seriously, and we want to assure you that we have procedures and standards in place to ensure all our employees have a positive experience.
1.0
Dec 15, 2022

Don’t work here

Recommend
CEO approval
Business Outlook

Pros

None really not worth it

Cons

I get paid $16.75 an hour to get yelled at by members, we used to get 3 or so days mandatory to take off for mental heath l, but now they don’t offer it. They are trying to make us sell any and everything like are we a credit union or spam? Also raise how much we make starting out should be $20 we get verbally abused every single day.

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America First Credit Union Response
3y
Thank you for sharing your feedback, both positive and constructive. Our focus is to continually improve our practices. We take all feedback seriously, and we want to assure you that we have procedures and standards in place to ensure all our employees have a positive experience.
5.0
Dec 6, 2022

Caring

Recommend
CEO approval
Business Outlook

Pros

This team and company really do care about you and your career growth.

Cons

Not as flexible in some areas.

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America First Credit Union Response
3y
Thank you for taking the time to let us know about your time with us!
Viewing 136 - 138 of 538 Reviews

Glassdoor has 540 America First Credit Union reviews submitted anonymously by America First Credit Union employees. Read employee reviews and ratings on Glassdoor to decide if America First Credit Union is right for you.