America's Best reviews

2.9

37% would recommend to a friend

(1,496 total reviews)
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Alex Wilkes

35% approve of CEO

31% positive business outlook

America's Best has an employee rating of 2.9 out of 5 stars, based on 1,496 company reviews on Glassdoor which indicates that most employees have an average working experience there. The America's Best employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.5 stars).

Reviews by job title

1K reviews
2.0
Sep 23, 2025

They’ve lost their way

Recommend
CEO approval
Business Outlook

Pros

Fairly decent pay for management; employee eyewear benefits and 50% off coupons for friends and family.

Cons

Where to begin? They don’t tell you up front about the mandatory 45 hour plus work week. However your salary is based off a 40 hour work week. Your schedule lists you as 40 hours when figuring payroll. If I want to take a day off, I have to put in a full 8 hours, even though I’ve already worked 36 hours the other 4 days. All in I calculated over 200 unpaid hours a year. So basically my “Paid Time Off” is comped time. Now the company is transitioning away from being a value brand, making eye care and eyewear affordable for everyone. They are raising the metrics and becoming super high pressure for add ons. They push the drs to churn out 4-6 patients an hour, making time in chair 10-12 minutes, diminishing patient care. There is constant turnover because associates are not paid very well and commission is low. Management gets to fill in the gaps because payroll is micromanaged to the dollar! I’m told to hold off on doing past due store maintenance. Overall, I feel like the ship is sinking and I’m living my life on fast forward and not enjoying any of it!

2.0
Sep 22, 2025
Recommend
CEO approval
Business Outlook

Pros

Coworkers are fun to be around. Good atmosphere with them. The doctors you tech for are great as well. Super nice.

Cons

Management is not good. Won’t learn anything to help the team. Also, management won’t listen to you about any type of problems in the optical or back of house (medical side). District manager isn’t as great either. You tell them anything wrong about the store and they’ll turn a blind eye. Overall, terrible management. They pay and raise here are terrible.

Viewing 55 - 57 of 1,496 Reviews

Glassdoor has 1,516 America's Best reviews submitted anonymously by America's Best employees. Read employee reviews and ratings on Glassdoor to decide if America's Best is right for you.