Is America's Best a good company to work for?

America's Best has an overall rating of 2.9 out of 5, based on over 1,516 reviews left anonymously by employees. This rating has decreased by 4% over the last 12 months. 37% of employees would recommend working at America's Best to a friend and 31% have a positive outlook for the business. The best reviews about America's Best have been left by employees working as District Manager , General Manager and Certified Optometric Technician .

Does America's Best pay their employees well?

According to anonymously submitted Glassdoor reviews, America's Best employees rate their compensation and benefits as 2.4 out of 5. Find out more about salaries and benefits at America's Best. This rating has decreased by 7% over the last 12 months.

How satisfied are employees working at America's Best?

37% of America's Best employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated America's Best 3.0 out of 5 for work life balance, 2.9 for culture and values and 2.7 for career opportunities.

What are the top reviewed jobs at America's Best?

Optician (186) , General Manager (166) , Receptionist (123) , Optometric Technician (111) , Sales Associate (101) , Assistant Manager (68) , Front Desk Receptionist (63) , Unlicensed Optician (41) , Licensed Optician (36) , Optometrist (34) , District Manager (23) , Technician (20) , Store Manager (17) , Assistant Eyeglass Manager (16) , Manager (15)

What are the pros of working at America's Best according to real employee reviews?

"The benefits are great and affordable." ((in 64 reviews)); "the great coworkers made it worthwile" ((in 46 reviews)); "Great people to work with" ((in 37 reviews)); "Free glasses and half off other merchandise" ((in 25 reviews)); "Good work environment and easy to move around in office" ((in 24 reviews))

What are the cons of working at America's Best according to real employee reviews?

"Poor management and rude customers" ((in 123 reviews)); "Horrible manager s not trained well" ((in 57 reviews)); "bad upper management and lots of wasteful practices" ((in 33 reviews)); "Long hours and very busy on Saturdays" ((in 30 reviews)); "1% commission on everything you sell?" ((in 27 reviews))

What are the top reviewed America's Best locations?

Houston , Chicago , Atlanta , Philadelphia , San Antonio , Dallas , Saint Louis , Miami , Austin , Orlando , Jacksonville , Richmond , New York , Tampa , Kansas City , Indianapolis , Phoenix , Los Angeles , Huntsville , Mobile , Washington , Tomball , Nashville , Akron , Columbus , Denver , Panama City , Buford , Duluth , Garfield

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America's Best

America's Best reviews

2.9

37% would recommend to a friend

(1,496 total reviews)

Alex Wilkes

35% approve of CEO

31% positive business outlook

Ratings by category

3.5

Diversity & inclusion

3.0

Work/Life balance

2.9

Culture & values

2.7

Senior management

2.7

Career opportunities

2.4

Compensation and benefits

America's Best has an employee rating of 2.9 out of 5 stars, based on 1,496 company reviews on Glassdoor which indicates that most employees have an average working experience there. The America's Best employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.5 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

1K reviews

2.0

Jun 18, 2011

Does not care about it's human resources

District manager

Recommend

CEO approval

Business Outlook

Pros

Easy to get hired and fast hiring process.

Cons

It's easy to get hired and a very fast hiring process because they don't care about who they have working and don't do a good job of matching candidates to the job or screening out the bad eggs. Senior management does not care about the average employee. There is no strategic partnership between operations and HR. Operations management is extremely derogatory about those beneath them, especially the head of operations. The culture communicated from the President of the Company and what actually occurs are total opposites . . .

3.0

Mar 14, 2011

Not a bad place to work. Very political hierarchy

General manager

Recommend

CEO approval

Business Outlook

Pros

Great room to grow. Great place to learn sales and how to maximize them.

Cons

The day to day tasks are greatly affected by the vision of whatever District Manager is around at the time and will change with whatever District Manger is around at the time. The NPS calling system will affect your bonus and now your job.

2.0

Jul 24, 2012

Upper level Management has lost sight of what it means to care about customers and employees.

Optometric tech

Recommend

CEO approval

Business Outlook

Pros

The hours are reasonable. Unlike other retail stores, AmBest stores are not open until late at night.

Cons

The incentives program for anyone not not selling specs is low in comparison to those who are "opticians". Adequate training is not provided for the average store associate. It's pretty much a learn-as-you-go environment. The company seems to be all about the numbers and really does not seem to understand how to make policies that promote customer satisfaction. The NPS system is ridiculous. There has to be a more accurate way of gauging customer satisfaction.

Viewing 1480 - 1482 of 1,496 Reviews

Jobs at America's Best

Assistant Manager - Optical

Sales Associate - Keyholder

Forney, TX

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Sales Associate – Optical

Assistant Manager - Optical

Corpus Christi, TX

View job