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      America's Best

      Engaged Employer

      America's Best reviews

      2.9

      37% would recommend to a friend

      (1,496 total reviews)
      avatar

      Alex Wilkes

      35% approve of CEO

      31% positive business outlook

      Ratings by demographic groups

      America's Best has an employee rating of 2.9 out of 5 stars, based on 1,496 company reviews on Glassdoor which indicates that most employees have an average working experience there. The America's Best employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.5 stars).

      Reviews by job title

      1K reviews
      1.0
      Nov 18, 2014

      Aggressive and awful management, shady company and terrible products

      Optician
      Recommend
      CEO approval
      Business Outlook

      Pros

      Closed Sundays, not open extremely late during the week

      Cons

      management is horrendous they use fear and manipulation as their go-to style of motivation, weekly half hour reviews of work and sales, management was abusive and offensive to which there was no lash-back from HR even when complaints were made, training is nowhere near par, dated sales techniques and requirements, and poor quality products to sell, sales goals were outrageous

      3.0
      Oct 29, 2011

      Interesting, but glad I don't work there anymore!

      Receptionist, tech, non-license optician
      Recommend
      CEO approval
      Business Outlook

      Pros

      Great stepping stone in getting into the Health Field - data entry, patient care, etc. Lots of room to gain work experience from being a receptionist, to a non-licensed optician, to an optometric technician and maybe even a contact lens manager. The doctors are fairly young and patient when you're first starting on the job; they are willing to share their knowledge and explain some medical terminology to you. Very fast paced environment; if you're in a popular shopping center you will likely see an average of 22 patients a day. I personally like how there's always various tasks to be done - filing,dispensing,selling,stocking, confirming appointments,calling patients to let them know their glasses/contacts are in, folding papers, etc.

      Cons

      Coworkers are usually very young and immature; you may even have a manager fresh from high school that is telling you what to do. The pay stinks! Sure you get commission, but it's not much. There are yearly evaluations but expect a raise less than half a dollar. Growth in the company is very limited; about the highest you can go in the store is getting your optician's license which takes about three years to get than you have to pass a comprehensive exam to see any kind of significant pay raise. The store's sales tactics are a bait and switch. They get you in there than they charge you all kinds of things to make the price much higher than what they advertise. Customer service/patient care service is embarassing.; It's poor, it's not even addressed as an issue because the managers just don't care, and personally I never recommended anybody here because I would be horrified to say I worked at a place that gave such low-grade service.

      1.0
      May 5, 2024

      The worst

      Optician
      Recommend
      CEO approval
      Business Outlook

      Pros

      Nonexistent. This place sucks overall

      Cons

      Everything here is a con

      Viewing 13 - 15 of 1,496 Reviews
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      Glassdoor has 1,516 America's Best reviews submitted anonymously by America's Best employees. Read employee reviews and ratings on Glassdoor to decide if America's Best is right for you.