American Airlines reviews

3.6

63% would recommend to a friend

(8,805 total reviews)
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Robert Isom

39% approve of CEO

49% positive business outlook

American Airlines has an employee rating of 3.6 out of 5 stars, based on 8,805 company reviews on Glassdoor which indicates that most employees have a good working experience there. The American Airlines employee rating is in line with the average (within 1 standard deviation) for employers within the Transportation & Logistics industry (3.5 stars).

Reviews by job title

9K reviews
3.0
Jul 9, 2010

AA place for those who are complaicent

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

If you are good at what you do you are pretty much guaranteed to keep your current job If you aren't good at what you do, management will pawn you off on another department If you have an MBA - you got it made Get to travel to places you may not get to - because of the work you do

Cons

Usually the ones who don't deserve it, get promoted Performance reviews are not consistent - when and if they are given No career path opportunities There's a lot of "talk" about diversity - but when it comes to it....middle management does not act on it Those in the "click" get promoted If co-workers aren't good at their job, managment will pawn them off on someone else

3.0
Jul 5, 2010
Recommend
CEO approval
Business Outlook

Pros

Travel, Of course. AA flies to some of the best cities in the world. But you have to have a flexible schedule to take advantage of it, otherwise you are better off buying a ticket. Good co-workers.

Cons

Pay is lower than other industries, stock trading really low. Seniority is everything when it comes to when you work, so expect to work undesirable shifts when yo first start.

1.0
Jul 4, 2010
Recommend
CEO approval
Business Outlook

Pros

cannot think of any, except flight benefits

Cons

incompetent management poor communication low level managers are not properly trained

Viewing 8674 - 8676 of 8,805 Reviews

Glassdoor has 9,931 American Airlines reviews submitted anonymously by American Airlines employees. Read employee reviews and ratings on Glassdoor to decide if American Airlines is right for you.