American Airlines reviews

3.6

63% would recommend to a friend

(8,805 total reviews)
avatar

Robert Isom

39% approve of CEO

48% positive business outlook

American Airlines has an employee rating of 3.6 out of 5 stars, based on 8,805 company reviews on Glassdoor which indicates that most employees have a good working experience there. The American Airlines employee rating is in line with the average (within 1 standard deviation) for employers within the Transportation & Logistics industry (3.5 stars).

Reviews by job title

9K reviews
2.0
Apr 14, 2010
Recommend
CEO approval
Business Outlook

Pros

American is a very large company with many job site locations in the US, Asia, Europe and South America. Transferring between locations can make job flexibility very attractive. There are many different job categories in the company anything from building maintenance to legal.

Cons

Way too many middle managers always trying to justify their jobs. Management pretends to ask for your opinion and there's never follow though. Management is always crying poor mouth to the employees to get "give backs" and always finds the money to give themselves very generous bonuses.

3.0
Apr 7, 2010
Recommend
CEO approval
Business Outlook

Pros

Benefits. Flexibility of work schedule. Co-workers. Some areas are self-managed.

Cons

Limited opportunity for growth and advancement. Heavy workload. Constant threat of layoffs. It's a rollercoaster of an industry. Think twice about the aviation field. I would suggest legal or medical. American has a proud legacy, one that is filled with labor strife, unfortunately.

1.0
Mar 28, 2010
Recommend
CEO approval
Business Outlook

Pros

Standard airline benefits such as flight concessions. Interesting industry to work in. One of the larges airlines in the USA and the world.

Cons

Little growth, so little advancement opportunities. Hard to get promotion if not connected to the right people. Little collaboration amongst different departments. Very hierarchical.

Viewing 8692 - 8694 of 8,805 Reviews

Glassdoor has 9,931 American Airlines reviews submitted anonymously by American Airlines employees. Read employee reviews and ratings on Glassdoor to decide if American Airlines is right for you.