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      American Airlines

      Engaged Employer

      American Airlines reviews

      3.6

      63% would recommend to a friend

      (8,805 total reviews)
      avatar

      Robert Isom

      39% approve of CEO

      48% positive business outlook

      Ratings by category

      3.9

      Diversity & inclusion

      3.5

      Compensation and benefits

      3.4

      Work/Life balance

      3.4

      Career opportunities

      3.3

      Culture & values

      2.8

      Senior management

      American Airlines has an employee rating of 3.6 out of 5 stars, based on 8,805 company reviews on Glassdoor which indicates that most employees have a good working experience there. The American Airlines employee rating is in line with the average (within 1 standard deviation) for employers within the Transportation & Logistics industry (3.5 stars).

      Ratings by demographic groups

      Reviews by job title

      9K reviews
      4.0
      Mar 22, 2010

      American is a good place to work but don't expect too much

      Analyst
      Recommend
      CEO approval
      Business Outlook

      Pros

      Decent benefit package, collaborative peers, friendly, casual atmosphere, work life balance easy to maintain. Good performers will find it easy to move around laterally within the company and it's strongly encouraged.

      Cons

      Emphasis on MBA track so difficult for aspirational non-MBA peers to progress in their careers. Completely useless annual evaluation that changes metrics/focus every year. Great place to work if you don't mind the lack of career advancement opportunities. The company has a reputation for being the industry's training ground and it's well deserved as high performers who can't advance can be found at every competitor airline.

      2.0
      Mar 14, 2010

      American Airlines

      Senior principal
      Recommend
      CEO approval
      Business Outlook

      Pros

      A well-run organization in terms of fiscal responsibility; a renewed focus (though ineffective) on employees; management's heart is in the right place, but the execution is lacking

      Cons

      Senior managment is out of touch with its rank-and-file groups; promotion opportunities--even for top performers--are inadequate; salaries fall way behind market. Free (or reduced-rate travel) is a nice perk, but it doesn't pay the mortage.

      2.0
      Mar 10, 2010

      Some good people, horrible politics and work environment with unions

      Senior analyst
      Recommend
      CEO approval
      Business Outlook

      Pros

      Travel benefits, work/life balance, some great people; Rotational leadership development program: rotations between functional departments is encouraged and people are open to discussing career advancement. Alright medical/benefits; MBA pay-scale is decent.

      Cons

      Horrible time off to start off (14 days/year), terrible politics which weigh in on hiring decision making, very vertical - no visibility with senior management; field operations are a disaster and employees who face the customers are just disgruntled and do a disservice to the product.

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      Glassdoor has 9,931 American Airlines reviews submitted anonymously by American Airlines employees. Read employee reviews and ratings on Glassdoor to decide if American Airlines is right for you.