American Airlines reviews

3.6

63% would recommend to a friend

(8,805 total reviews)
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Robert Isom

39% approve of CEO

48% positive business outlook

American Airlines has an employee rating of 3.6 out of 5 stars, based on 8,805 company reviews on Glassdoor which indicates that most employees have a good working experience there. The American Airlines employee rating is in line with the average (within 1 standard deviation) for employers within the Transportation & Logistics industry (3.5 stars).

Reviews by job title

9K reviews
2.0
Jan 20, 2010

American Airlines?

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

If you need work then apply otherwise pass it up.

Cons

work evenings, weekends, holidays and split shifts. Pay is very low to start and not much better after.

3.0
Jan 5, 2010
Recommend
CEO approval
Business Outlook

Pros

Great flexibility with your schedule. Great way to meet people and to travel. Awesome flight benefits. Ability to live anywhere.

Cons

Senior management continues to line their pockets while the work force continues to sacrifice. Still suffering from a 30% pay cut in 2003 with no sign of relief in the future.

1.0
Dec 23, 2009
Recommend
CEO approval
Business Outlook

Pros

Promotes very diverse workforce. I'm proud to work along side some of the best employees in my field.

Cons

I have zero job security. During the past nine years I've been laid-off three times totaling four years and seven months of lost wages and advancement while at the same time management is rewarding themselves outrageous bonus year after year as the rest of us suffer financially. There's a deep-rooted culture of disrespect and non-communication between management and workers. Management gives select information pertaining to each department on a need-to-know basis without sharing the "big picture," as if we are too ignorant to understand. This often pits department against department resulting in the left hand not knowing what the right hand is doing and why. Management will publicly praise our work as needed to gain customers and assist with public relations (PR), but will never reward us financially.

Viewing 8704 - 8706 of 8,805 Reviews

Glassdoor has 9,931 American Airlines reviews submitted anonymously by American Airlines employees. Read employee reviews and ratings on Glassdoor to decide if American Airlines is right for you.