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      American Airlines

      Engaged Employer

      American Airlines reviews

      3.6

      63% would recommend to a friend

      (8,802 total reviews)
      avatar

      Robert Isom

      39% approve of CEO

      48% positive business outlook

      Ratings by demographic groups

      American Airlines has an employee rating of 3.6 out of 5 stars, based on 8,802 company reviews on Glassdoor which indicates that most employees have a good working experience there. The American Airlines employee rating is in line with the average (within 1 standard deviation) for employers within the Transportation & Logistics industry (3.5 stars).

      Reviews by job title

      9K reviews
      1.0
      Jun 21, 2009

      Incredible turnover, writeups for crazy things, e.g. too short socks, cross utilize means you do EVERYTHING, favoritism

      Station agent
      Recommend
      CEO approval
      Business Outlook

      Pros

      Discounted flights - but they are not free

      Cons

      Fly standby only, although you have to pay, may wait all day and not get a flight. Schedules change every couple of months, you bid for a time slot, no idea what task you will get. Management doesn't try to communicate with you. Favoritism is rife, but favorites change often, work as hard as you can and still get no appreciation.

      4.0
      May 4, 2009

      Low pay, great flight benefits

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      Excellent flight benefits, challenging work, lots of great employee organization groups, high involvement in community and charitable activities, daily communications with all employees re: industry and company in particular are helpful

      Cons

      Below market pay even if you calculate in flight benefits, advancement, uncertainty of job security, short term shareholder valued over long term, union and management posturing, stock price has plummeted, some employee morale issues

      3.0
      May 3, 2009

      .

      Sales & marketing
      Recommend
      CEO approval
      Business Outlook

      Pros

      Global network, professional selling tools

      Cons

      slow speed to market processes

      Viewing 8719 - 8721 of 8,802 Reviews
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      Glassdoor has 9,928 American Airlines reviews submitted anonymously by American Airlines employees. Read employee reviews and ratings on Glassdoor to decide if American Airlines is right for you.