American Airlines reviews

3.6

63% would recommend to a friend

(8,802 total reviews)
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Robert Isom

39% approve of CEO

48% positive business outlook

American Airlines has an employee rating of 3.6 out of 5 stars, based on 8,802 company reviews on Glassdoor which indicates that most employees have a good working experience there. The American Airlines employee rating is in line with the average (within 1 standard deviation) for employers within the Transportation & Logistics industry (3.5 stars).

Reviews by job title

9K reviews
1.0
Jul 14, 2009
Recommend
CEO approval
Business Outlook

Pros

Flight benefits - they are a very effective psychological hook for retaining employees.

Cons

Low salaries. Incompetent management at all levels within the IT organization. The organization is characterized by an excessive level of political correctness. For example, my unit had a tradition of contributing money to buy Christmas gifts for poor Hispanic children. Management decided we needed a more non-denominational approach so we dropped the Christmas gifts and our donations went instead to the local food bank.

4.0
Jul 13, 2009
Recommend
CEO approval
Business Outlook

Pros

Great flight benefits for myself, my friends and my family. Easy hours, very much a 9-5 job. I am well respected by my peers and I have easy access to senior management.

Cons

The beurocracy can drive you crazy. It is a very large company and sometimes you feel like a small cog. You need to work to get recognized, but in looking around there are many people that do the bare minimum to get by.

3.0
Jun 27, 2009
Recommend
CEO approval
Business Outlook

Pros

Flight benefits are amazing - when you have the time and money to enjoy them. I essentially work here so my family can fly for free!!!

Cons

Not enough time off or enough pay to enjoy flight bene's.

Viewing 8716 - 8718 of 8,802 Reviews

Glassdoor has 9,928 American Airlines reviews submitted anonymously by American Airlines employees. Read employee reviews and ratings on Glassdoor to decide if American Airlines is right for you.