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      American Airlines

      Engaged Employer

      American Airlines reviews

      3.6

      63% would recommend to a friend

      (8,800 total reviews)
      avatar

      Robert Isom

      39% approve of CEO

      48% positive business outlook

      Ratings by demographic groups

      American Airlines has an employee rating of 3.6 out of 5 stars, based on 8,800 company reviews on Glassdoor which indicates that most employees have a good working experience there. The American Airlines employee rating is in line with the average (within 1 standard deviation) for employers within the Transportation & Logistics industry (3.5 stars).

      Reviews by job title

      9K reviews
      5.0
      Oct 7, 2008

      AA is working hard to meet the demands of todays airline industry!

      It manager
      Recommend
      CEO approval
      Business Outlook

      Pros

      In this current challenging global airline environment, there are still ways to make an impact. There are so many good ideas and great folks working at American that it is really a very enjoyable place to work. Initiative is recognized and rewarded. The senior leadership is doing a good job pushing for cost reductions and performance improvements in every single area of the airlines operations.

      Cons

      Moral of many of the folks that have been around a while is not as high as those folks that joined in the past three years. There is some apathy that things will really never change but I have personally been involved in some changes for the better and I don't think that way.

      4.0
      Oct 7, 2008

      Definitely better of the rest of legacy carriers with respect to morale and benefits, but still lacks on bureaucracy.

      Senior analyst
      Recommend
      CEO approval
      Business Outlook

      Pros

      Relatively higher employee morale than under US Airlines. Great colleagues, a lot of have happily stayed with the company for years (even decades). It is a great company to work to retire esp. because of the only remaining companies with a pension plan and full flight benefits. The culture to give back to society is awesome!

      Cons

      Being an airline company the profits are low or non-existent and so is the yearly bonus. Since the company is an old legacy company, the overall attitude is very bureaucratic, which communication in layers. Giving back to society is great but asking for donation to wear jeans on Fridays might be too much for some.

      2.0
      Oct 1, 2008

      The airlines should have some level of re-regulation.

      Pilot
      Recommend
      CEO approval
      Business Outlook

      Pros

      Flexible work schedule. More than two days off per week.

      Cons

      Inability to use travel benefits because of overcrowded airplanes. Management that is generally indifferent toward pilots and create a "me first" mentality. American Eagle is in the Aviation industry. The constant strife between management and unions. Constant requests for more help from the workforce and profits/bonuses are not shared.

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      Glassdoor has 9,926 American Airlines reviews submitted anonymously by American Airlines employees. Read employee reviews and ratings on Glassdoor to decide if American Airlines is right for you.