Skip to contentSkip to footer
      employer cover photo
      employer logo
      employer logo

      American Airlines

      Engaged Employer

      American Airlines reviews

      3.6

      63% would recommend to a friend

      (8,800 total reviews)
      avatar

      Robert Isom

      39% approve of CEO

      48% positive business outlook

      Ratings by category

      3.9

      Diversity & inclusion

      3.5

      Compensation and benefits

      3.4

      Work/Life balance

      3.4

      Career opportunities

      3.3

      Culture & values

      2.8

      Senior management

      American Airlines has an employee rating of 3.6 out of 5 stars, based on 8,800 company reviews on Glassdoor which indicates that most employees have a good working experience there. The American Airlines employee rating is in line with the average (within 1 standard deviation) for employers within the Transportation & Logistics industry (3.5 stars).

      Ratings by demographic groups

      Reviews by job title

      9K reviews
      2.0
      Sep 14, 2008

      A once great company

      Business technology analyst
      Recommend
      CEO approval
      Business Outlook

      Pros

      Excellent group of co-workers who seem to care about the company. Everyone in my division (MCLA) I met was extremely friendly and helpful. This is a great group of people that truly seem to care. Decent travel benefits (assuming you're flexible). This is especially true for international travel. Domestically it's easier to buy a ticket.

      Cons

      Complete lack of direction from management. There is no vision for what this company could become and no plan to get it there. Lots of middle managers not doing anything to move the company forward. There were managers in my area that had 1 to 2 employees reporting to them. It seemed anything over 5 employees was reason to hire another manager. Pay isn't comparable to other companies.

      4.0
      Sep 12, 2008

      American Airlines: Not on top, but trying.

      Senior programmer analyst
      Recommend
      CEO approval
      Business Outlook

      Pros

      Fly for free. And with the current economy it's easier than ever...more empty seats! Good management. The management is really making a very good effort in trying times and slashed budgets. Very diverse culture. It's a great place to see the world, all under one roof.

      Cons

      Salaries and new system development are stagnant due to current economic conditions. Much of what is currently done is cost cutting and exploring innovative ways of doing more with less. Cost-cutting has also led to inevitable lay-offs, hiring freezes, and early retirement.

      1.0
      Sep 10, 2008

      Another Great American Company on a collision course with disappearance

      Production
      Recommend
      CEO approval
      Business Outlook

      Pros

      They are few and far between these days, but getting on a flight if its not completely oversold or canceled I guess is a good reason.

      Cons

      Sen. Manangement has very little foresight as far as which employees are valuable to AA as a company, and they abuse these employees until they are forced to look for work elsewhere. They hope that everyone is just so grateful to have a job that they can treat their employees like dirt and they will just stick with it.

      Viewing 8767 - 8769 of 8,800 Reviews
      Related searches: American Airlines jobs | American Airlines salaries | American Airlines benefits | American Airlines interviews | American Airlines conversations
      ReviewsAmerican Airlines reviews

      Glassdoor has 9,926 American Airlines reviews submitted anonymously by American Airlines employees. Read employee reviews and ratings on Glassdoor to decide if American Airlines is right for you.