Does American Arbitration Association pay their employees well?

According to anonymously submitted Glassdoor reviews, American Arbitration Association employees rate their compensation and benefits as 3.7 out of 5. Find out more about salaries and benefits at American Arbitration Association. This rating has decreased by 14% over the last 12 months.

How satisfied are employees working at American Arbitration Association?

67% of American Arbitration Association employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated American Arbitration Association 3.7 out of 5 for work life balance, 3.6 for culture and values and 3.2 for career opportunities.

What are the top reviewed jobs at American Arbitration Association?

Case Administrator (12) , Case Manager (12) , Case Administrator II (11) , Case Filing Specialist (5) , Conciliator (5) , Director of ADR Services (3) , Administrative Assistant (2) , Case Coordinator (2) , Intern (2) , Manager of ADR Services (2) , Supervisor (2)

What are the pros of working at American Arbitration Association according to real employee reviews?

"Good benefits, good company culture, not" ((in 14 reviews)); "The people in the department are great to work with and share years of experience freely." ((in 12 reviews)); "profit with good pay and benefits" ((in 10 reviews)); "Great benefits and salary." ((in 4 reviews)); "Colleagues were at times great" ((in 4 reviews))

What are the cons of working at American Arbitration Association according to real employee reviews?

"Management is terrible." ((in 11 reviews)); "Upper management is completely unorganized and have no idea how to implement new procedures." ((in 6 reviews)); "Lazy supervisors" ((in 4 reviews)); "Hours can be long depending on how much work needs to be done." ((in 3 reviews)); "Upper management needs more training on how to work with their employees." ((in 3 reviews))

What are the top reviewed American Arbitration Association locations?

New York , Atlanta , Dallas , Fresno , Johnston , Voorhees , Buffalo , Cleveland , Los Angeles , Fremont , East Providence , Providence , Boston , East Providence Center

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American Arbitration Association

American Arbitration Association reviews

3.6

67% would recommend to a friend

(132 total reviews)

India Johnson

69% approve of CEO

59% positive business outlook

Ratings by category

4.2

Diversity & inclusion

3.7

Work/Life balance

3.7

Compensation and benefits

3.6

Culture & values

3.2

Senior management

3.2

Career opportunities

American Arbitration Association has an employee rating of 3.6 out of 5 stars, based on 132 company reviews on Glassdoor which indicates that most employees have a good working experience there. The American Arbitration Association employee rating is in line with the average (within 1 standard deviation) for employers within the Nonprofit & NGO industry (3.7 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

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Parent or family caregiver

Veteran status

Reviews by job title

132 reviews

3.0

Sep 1, 2014

Loved my colleagues, but upper Management not so much!

Anonymous

Recommend

CEO approval

Business Outlook

Pros

Decent benefits (but I heard they've changed to bare bones), great office environment, and I absolutely loved my colleagues.

Cons

Upper management doesn't give a hoot what the underlings (who actually execute the work) think or feel, and will make complete structure & downsize changes without consideration for those left to do the work. Every year you get more and more added to your plate with no raise.

4.0

Aug 12, 2014

Lot of case management and great experience!

International case manager

Recommend

CEO approval

Business Outlook

Pros

Work-life balance, management understands the trials of motherhood and having children vs. trying to work and allows for flexibility.

Cons

The case management is tedious. The pay is limited but the benefits (non profit) are pretty good.

2.0

Aug 11, 2014

Gain Corporate experience , horrible company culture.

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

experience, gain insurance knowledge, customer service, relationships, training

Cons

Company Culture, Company Values, Growth, Understanding, Personal growth

Viewing 109 - 111 of 132 Reviews

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Jobs at American Arbitration Association

Accounts Payable/Accounts Receivable Administrator

Accounts Payable/Accounts Receivable Administrator

Accounts Payable/Accounts Receivable Administrator

Accounts Payable/Accounts Receivable Administrator

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American Arbitration Association reviews

Ratings by category

Ratings by demographic groups

Reviews by job title

Loved my colleagues, but upper Management not so much!

Lot of case management and great experience!

Gain Corporate experience , horrible company culture.

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