Does American Arbitration Association pay their employees well?

According to anonymously submitted Glassdoor reviews, American Arbitration Association employees rate their compensation and benefits as 3.7 out of 5. Find out more about salaries and benefits at American Arbitration Association. This rating has decreased by 14% over the last 12 months.

How satisfied are employees working at American Arbitration Association?

67% of American Arbitration Association employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated American Arbitration Association 3.7 out of 5 for work life balance, 3.6 for culture and values and 3.2 for career opportunities.

What are the top reviewed jobs at American Arbitration Association?

Case Administrator (12) , Case Manager (12) , Case Administrator II (11) , Case Filing Specialist (5) , Conciliator (5) , Director of ADR Services (3) , Administrative Assistant (2) , Case Coordinator (2) , Intern (2) , Manager of ADR Services (2) , Supervisor (2)

What are the pros of working at American Arbitration Association according to real employee reviews?

"Good benefits, good company culture, not" ((in 14 reviews)); "The people in the department are great to work with and share years of experience freely." ((in 12 reviews)); "profit with good pay and benefits" ((in 10 reviews)); "Great benefits and salary." ((in 4 reviews)); "Colleagues were at times great" ((in 4 reviews))

What are the cons of working at American Arbitration Association according to real employee reviews?

"Management is terrible." ((in 11 reviews)); "Upper management is completely unorganized and have no idea how to implement new procedures." ((in 6 reviews)); "Lazy supervisors" ((in 4 reviews)); "Hours can be long depending on how much work needs to be done." ((in 3 reviews)); "Upper management needs more training on how to work with their employees." ((in 3 reviews))

What are the top reviewed American Arbitration Association locations?

New York , Atlanta , Dallas , Fresno , Johnston , Voorhees , Buffalo , Cleveland , Los Angeles , Fremont , East Providence , Providence , Boston , East Providence Center

Skip to content Skip to footer

Notifications

American Arbitration Association

American Arbitration Association reviews

3.6

67% would recommend to a friend

(132 total reviews)

India Johnson

69% approve of CEO

59% positive business outlook

Ratings by category

4.2

Diversity & inclusion

3.7

Work/Life balance

3.7

Compensation and benefits

3.6

Culture & values

3.2

Senior management

3.2

Career opportunities

American Arbitration Association has an employee rating of 3.6 out of 5 stars, based on 132 company reviews on Glassdoor which indicates that most employees have a good working experience there. The American Arbitration Association employee rating is in line with the average (within 1 standard deviation) for employers within the Nonprofit & NGO industry (3.7 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

132 reviews

3.0

Jul 28, 2014

AAA

Case manager

Recommend

CEO approval

Business Outlook

Pros

They have very affordable insurance and very generous vacation and sick time, although they do not allow you to accrue time.

Cons

Uneven distribution of work. Lack of growth, Micromanagement.

5.0

Jul 5, 2014

Good company

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

People, work environment, type of work, leadership is transparent.

Cons

Some managers could use people training, but the company seems to be addressing this.

3.0

Apr 28, 2014

My first job out of college. It paid the bills.

Construction case manager

Recommend

CEO approval

Business Outlook

Pros

Absolutely no overtime. Very structured schedule. Quiet Office. Mostly cubicles. Case managers constantly on the phone, so not really a buzz/energy in the air. I didn't mind that. Low Stress. If you can learn not to make other people's problems your own, this is a great job to be able to walk away from at the end of the day. There were a couple of working moms who loved the environment. I see now why it was a great fit for them. Structured hours, not lots of birthday lunches, happy hours, overtime, or drama. I enjoyed learning about the construction industry. The arbitrators I worked with were engineers, architects, electricians, and lawyers. Interesting people. Can't say the same about AAA management.

Cons

Very poor office culture. Very distinct us and them between management and case managers. Constantly told case managers are replaceable. (That was my title.) Little opportunity for upward mobility within organization. Dull job overall.

Viewing 112 - 114 of 132 Reviews

Top companies for "Compensation and Benefits" near you

Other

3.5★Compensation & Benefits

Fred Hutch Cancer Center

3.5★Compensation & Benefits

DTE Energy

3.6★Compensation & Benefits

FHI 360

4.0★Compensation & Benefits

Jobs at American Arbitration Association

Accounts Payable/Accounts Receivable Administrator

Accounts Payable/Accounts Receivable Administrator

Accounts Payable/Accounts Receivable Administrator

Accounts Payable/Accounts Receivable Administrator

American Arbitration Association reviews FAQs

Reviews American Arbitration Association reviews

American Arbitration Association

American Arbitration Association reviews

Ratings by category

Ratings by demographic groups

Reviews by job title

AAA

Good company

My first job out of college. It paid the bills.

Top companies for "Compensation and Benefits" near you

Jobs at American Arbitration Association

American Arbitration Association reviews FAQs

Want the inside scoop on your own company?

Bowls

Followed companies

Job searches

Top companies for "Compensation and Benefits" near you

American Arbitration Association reviews FAQs

Jobs at American Arbitration Association