Does American Arbitration Association pay their employees well?

According to anonymously submitted Glassdoor reviews, American Arbitration Association employees rate their compensation and benefits as 3.7 out of 5. Find out more about salaries and benefits at American Arbitration Association. This rating has decreased by 14% over the last 12 months.

How satisfied are employees working at American Arbitration Association?

67% of American Arbitration Association employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated American Arbitration Association 3.7 out of 5 for work life balance, 3.6 for culture and values and 3.2 for career opportunities.

What are the top reviewed jobs at American Arbitration Association?

Case Administrator (12) , Case Manager (12) , Case Administrator II (11) , Case Filing Specialist (5) , Conciliator (5) , Director of ADR Services (3) , Administrative Assistant (2) , Case Coordinator (2) , Intern (2) , Manager of ADR Services (2) , Supervisor (2)

What are the pros of working at American Arbitration Association according to real employee reviews?

"Good benefits, good company culture, not" ((in 14 reviews)); "The people in the department are great to work with and share years of experience freely." ((in 12 reviews)); "profit with good pay and benefits" ((in 10 reviews)); "Great benefits and salary." ((in 4 reviews)); "Colleagues were at times great" ((in 4 reviews))

What are the cons of working at American Arbitration Association according to real employee reviews?

"Management is terrible." ((in 11 reviews)); "Upper management is completely unorganized and have no idea how to implement new procedures." ((in 6 reviews)); "Lazy supervisors" ((in 4 reviews)); "Hours can be long depending on how much work needs to be done." ((in 3 reviews)); "Upper management needs more training on how to work with their employees." ((in 3 reviews))

What are the top reviewed American Arbitration Association locations?

New York , Atlanta , Dallas , Fresno , Johnston , Voorhees , Buffalo , Cleveland , Los Angeles , Fremont , East Providence , Providence , Boston , East Providence Center

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American Arbitration Association

American Arbitration Association reviews

3.6

67% would recommend to a friend

(132 total reviews)

India Johnson

69% approve of CEO

59% positive business outlook

Ratings by category

4.2

Diversity & inclusion

3.7

Work/Life balance

3.7

Compensation and benefits

3.6

Culture & values

3.2

Senior management

3.2

Career opportunities

American Arbitration Association has an employee rating of 3.6 out of 5 stars, based on 132 company reviews on Glassdoor which indicates that most employees have a good working experience there. The American Arbitration Association employee rating is in line with the average (within 1 standard deviation) for employers within the Nonprofit & NGO industry (3.7 stars).

Ratings by demographic groups

Race / Ethnicity

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Reviews by job title

132 reviews

2.0

Apr 27, 2015

Team leader

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Very good benefits. Vacation sick days Time off Snow days

Cons

Management sucks! Bad leadership Don't cares for the employees work load Lazy supervisors

1.0

Jan 31, 2015

Overworked & Underpaid

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Good health insurance which is essential for me.

Cons

No one to bring co plaints to.For example a supervisor is marred to a Director (go ahead bring complaints). Employees are severely underpaid. Employees are overworked.

2.0

Nov 6, 2014

Working on it...

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Family Atmosphere, benefits are okay, HR is improving many of the employee benefits and training opportunities.

Cons

The No-Fault department needs better restructuring and customer service training. There is definite favoritism and no room for personal growth. Upper management needs more training on how to work with their employees.

Viewing 19 - 21 of 132 Reviews

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Jobs at American Arbitration Association

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Accounts Payable/Accounts Receivable Administrator

Accounts Payable/Accounts Receivable Administrator

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American Arbitration Association reviews

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Team leader

Overworked & Underpaid

Working on it...

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