Does American Arbitration Association pay their employees well?

According to anonymously submitted Glassdoor reviews, American Arbitration Association employees rate their compensation and benefits as 3.7 out of 5. Find out more about salaries and benefits at American Arbitration Association. This rating has decreased by 14% over the last 12 months.

How satisfied are employees working at American Arbitration Association?

67% of American Arbitration Association employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated American Arbitration Association 3.7 out of 5 for work life balance, 3.6 for culture and values and 3.2 for career opportunities.

What are the top reviewed jobs at American Arbitration Association?

Case Administrator (12) , Case Manager (12) , Case Administrator II (11) , Case Filing Specialist (5) , Conciliator (5) , Director of ADR Services (3) , Administrative Assistant (2) , Case Coordinator (2) , Intern (2) , Manager of ADR Services (2) , Supervisor (2)

What are the pros of working at American Arbitration Association according to real employee reviews?

"Good benefits, good company culture, not" ((in 14 reviews)); "The people in the department are great to work with and share years of experience freely." ((in 12 reviews)); "profit with good pay and benefits" ((in 10 reviews)); "Great benefits and salary." ((in 4 reviews)); "Colleagues were at times great" ((in 4 reviews))

What are the cons of working at American Arbitration Association according to real employee reviews?

"Management is terrible." ((in 11 reviews)); "Upper management is completely unorganized and have no idea how to implement new procedures." ((in 6 reviews)); "Lazy supervisors" ((in 4 reviews)); "Hours can be long depending on how much work needs to be done." ((in 3 reviews)); "Upper management needs more training on how to work with their employees." ((in 3 reviews))

What are the top reviewed American Arbitration Association locations?

New York , Atlanta , Dallas , Fresno , Johnston , Voorhees , Buffalo , Cleveland , Los Angeles , Fremont , East Providence , Providence , Boston , East Providence Center

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American Arbitration Association

American Arbitration Association reviews

3.6

67% would recommend to a friend

(132 total reviews)

India Johnson

69% approve of CEO

59% positive business outlook

Ratings by category

4.2

Diversity & inclusion

3.7

Work/Life balance

3.7

Compensation and benefits

3.6

Culture & values

3.2

Senior management

3.2

Career opportunities

American Arbitration Association has an employee rating of 3.6 out of 5 stars, based on 132 company reviews on Glassdoor which indicates that most employees have a good working experience there. The American Arbitration Association employee rating is in line with the average (within 1 standard deviation) for employers within the Nonprofit & NGO industry (3.7 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

132 reviews

4.0

Nov 11, 2019

Good work-life balance

Manager of adr services

Recommend

CEO approval

Business Outlook

Pros

Good work-life balance and lots of improvements in HR

Cons

VP's at center level play favorites.

3.0

Mar 2, 2017

Conciliator

Supervisor

Recommend

CEO approval

Business Outlook

Pros

Great co workers & benifits.

Cons

Salary is lower than the average . New Management outlook would be a plus. Do have some great Team Leaders and some horrible ones. Company let great talent go either by force, voluntarily or running screaming.

2.0

Jun 16, 2015

Don't do it!

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Free lunch occasionally. Closed for most holidays.

Cons

Management only care about upper management. They don't believe in taking care of their employees.

Viewing 16 - 18 of 132 Reviews

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Jobs at American Arbitration Association

Case Administrator (Legal Services/Administrative Support)

Case Administrator (Legal Services/Administrative Support)

Case Administrator (Legal Services/Administrative Support)

Case Administrator (Legal Services/Administrative Support)

Case Administrator (Legal Services/Administrative Support)

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American Arbitration Association

American Arbitration Association reviews

Ratings by category

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Reviews by job title

Good work-life balance

Conciliator

Don't do it!

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