Does American Arbitration Association pay their employees well?

According to anonymously submitted Glassdoor reviews, American Arbitration Association employees rate their compensation and benefits as 3.7 out of 5. Find out more about salaries and benefits at American Arbitration Association. This rating has decreased by 14% over the last 12 months.

How satisfied are employees working at American Arbitration Association?

67% of American Arbitration Association employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated American Arbitration Association 3.7 out of 5 for work life balance, 3.6 for culture and values and 3.2 for career opportunities.

What are the top reviewed jobs at American Arbitration Association?

Case Administrator (12) , Case Manager (12) , Case Administrator II (11) , Case Filing Specialist (5) , Conciliator (5) , Director of ADR Services (3) , Administrative Assistant (2) , Case Coordinator (2) , Intern (2) , Manager of ADR Services (2) , Supervisor (2)

What are the pros of working at American Arbitration Association according to real employee reviews?

"Good benefits, good company culture, not" ((in 14 reviews)); "The people in the department are great to work with and share years of experience freely." ((in 12 reviews)); "profit with good pay and benefits" ((in 10 reviews)); "Great benefits and salary." ((in 4 reviews)); "Colleagues were at times great" ((in 4 reviews))

What are the cons of working at American Arbitration Association according to real employee reviews?

"Management is terrible." ((in 11 reviews)); "Upper management is completely unorganized and have no idea how to implement new procedures." ((in 6 reviews)); "Lazy supervisors" ((in 4 reviews)); "Hours can be long depending on how much work needs to be done." ((in 3 reviews)); "Upper management needs more training on how to work with their employees." ((in 3 reviews))

What are the top reviewed American Arbitration Association locations?

New York , Atlanta , Dallas , Fresno , Johnston , Voorhees , Buffalo , Cleveland , Los Angeles , Fremont , East Providence , Providence , Boston , East Providence Center

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American Arbitration Association

American Arbitration Association reviews

3.6

67% would recommend to a friend

(132 total reviews)

India Johnson

69% approve of CEO

59% positive business outlook

Ratings by category

4.2

Diversity & inclusion

3.7

Work/Life balance

3.7

Compensation and benefits

3.6

Culture & values

3.2

Senior management

3.2

Career opportunities

American Arbitration Association has an employee rating of 3.6 out of 5 stars, based on 132 company reviews on Glassdoor which indicates that most employees have a good working experience there. The American Arbitration Association employee rating is in line with the average (within 1 standard deviation) for employers within the Nonprofit & NGO industry (3.7 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

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Disability

Parent or family caregiver

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Reviews by job title

132 reviews

4.0

Feb 16, 2023

Life at AAA

Support enginner

Recommend

CEO approval

Business Outlook

Pros

Great Company. Learned a lot from other Engineers.

Cons

Too much work for the amount of pay. Didn't like management

3.0

Jan 12, 2023

Corporate Hell

Case administrator

Recommend

CEO approval

Business Outlook

Pros

Aetna health insurance, pay is good, multiple locations nationwide

Cons

Where do I begin! This place has a real lack of diversity or fresh ideas. The supervisors and vice presidents are all out of their minds and obsessed with making quotas, they do not care about the quality of life of their employees. The SVP's are pretty much all white, tone deaf and treat you like you are disposable. They do not really promote people of color and throw bonuses at you and stupid incentives to make up for the lack of respect. I complained to HR that a co worker verbally accosted me and instead I got in trouble and they made disparaging remarks about my family during the HR meeting..so yea..work here at your own risk.

5.0

Dec 19, 2022

Great staff, Very Supportive

Reciptionist

Recommend

CEO approval

Business Outlook

Pros

Staff is very helpful when you have questions and do a great job at explaining what is it you will be doing. Great Atmosphere as well.

Cons

Hours can be long depending on how much work needs to be done.

Viewing 25 - 27 of 132 Reviews

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Jobs at American Arbitration Association

Accounts Payable/Accounts Receivable Administrator

Accounts Payable/Accounts Receivable Administrator

Accounts Payable/Accounts Receivable Administrator

Accounts Payable/Accounts Receivable Administrator

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American Arbitration Association reviews

Ratings by category

Ratings by demographic groups

Reviews by job title

Life at AAA

Corporate Hell

Great staff, Very Supportive

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