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American Campus Communities

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American Campus Communities reviews

3.6

65% would recommend to a friend

(1,611 total reviews)
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Rob Palleschi

65% approve of CEO

56% positive business outlook

American Campus Communities has an employee rating of 3.6 out of 5 stars, based on 1,611 company reviews on Glassdoor which indicates that most employees have a good working experience there. The American Campus Communities employee rating is in line with the average (within 1 standard deviation) for employers within the Real Estate industry (3.8 stars).

Reviews by job title

2K reviews
2.0
Apr 28, 2015

General Manager

Recommend
CEO approval
Business Outlook

Pros

I enjoyed my time with ACC for the first year. They give you all the tools and training to do your job. You also, work with some amazing co-workers. The corporate support was a pro as well, they were always willing to help with whatever was needed.

Cons

The biggest con is hands down the pay. I was a General Manager, I have multiple friends with other companies making more than me as an Assistant General Manger. The General Manager Bonus that was promised is very difficult to achieve. Acc also preaches about this amazing "culture" that they have, but to be honest I never saw it. Everything was always a competition between other General Managers. If you were friends with the regional manager and the regional vice president things were great. This company over values employees that started with the company as Community Assistants. To say this company is cliquish would be a huge understatement. When hired, ACC tries to sell candidates on growth opportunities but I never saw those either. They will give you lateral moves to a bigger property and act like it was this huge promotion. Not given the power to hire your own employees. The regional manager/regional vice president decides who the replacement is. Two of my assistant general managers were promoted (lateral moves, as stated above) and I did not even interview their replacements. Their replacements just walked into the office one day. This also happened with multiple maintenance positions.

1.0
Oct 27, 2014
Recommend
CEO approval
Business Outlook

Pros

Free Golden Tee in the break room and some really nice people scattered about. (However, for Austin there is still a very heavy "cowboy" presence)

Cons

Where to start with this... We could start with people sitting on top of each other. Or the fact the IT and software staff is just completely under-powered..... Example, they brought me a computer and left it on my desk - No cables, no drivers installed, no keyboard or mouse. The VP of development has no clue of how to run a department and it's amazing anything gets done. All in all it's pretty much the most dysfunctional place I've ever seen in action.

3.0
Aug 3, 2012
Recommend
CEO approval
Business Outlook

Pros

"Free housing". I put this in quotes because there are times they work you 40+ hours a week during turn and moves ins and the free in free housing quickly disappears. They definitely think that because they offer you a place to stay they can do with you what they please. Promotes from within. Great opportunities to advance because people quit all the time. You can go from a CA to Resident Director in under a year.

Cons

Monoculture. Fraternity/Sorority-like atmosphere. Almost everyone that works there is the same. Cares about the same insignificant things and lacks a grasp of the realities of life. If you are different you feel it and hate it. I went in to have a great experience and get free housing, by the end of the first two months I decided all I was in it for was the free housing. It's all about the bottom line with this business. They don't care about the people they house. All their communities look great from the outside and on paper, but on closer inspection you find cheap furniture, cheap fixtures and exorbitant rent. I felt bad for and agreed with the residents who complained about how ACC is robbing them, but couldn't admit they were right.. The company spends way too much money on staff development activities, which makes all the staff very cult-like. They have great relationships with each other, but are often rude and uncaring to the residents they serve. Almost all the pro-staff are former CA's, with little (if any) real world work experience, so their management techniques come off as very juvenile. I've seen on campus club presidents who do a better job at being managers.

Viewing 22 - 24 of 1,611 Reviews

Glassdoor has 1,665 American Campus Communities reviews submitted anonymously by American Campus Communities employees. Read employee reviews and ratings on Glassdoor to decide if American Campus Communities is right for you.