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American Electric Power

Engaged Employer

American Electric Power reviews

3.1

46% would recommend to a friend

(1,087 total reviews)

William J. Fehrman

36% approve of CEO

52% positive business outlook

American Electric Power has an employee rating of 3.1 out of 5 stars, based on 1,087 company reviews on Glassdoor which indicates that most employees have a good working experience there. The American Electric Power employee rating is in line with the average (within 1 standard deviation) for employers within the Energy, Mining & Utilities industry (3.7 stars).

Reviews by job title

1K reviews
4.0
Apr 14, 2025
Recommend
CEO approval
Business Outlook

Pros

Culture is one where everyone, for the most part, is open to sharing and helping each other. People truly want to do the right thing and care for one another. Focus is on reinvigorating the technical engineering competence in house which will create more opportunities than existed over the last several years.

Cons

The organization is undergoing tremendous change at a pace that is unprecedented in the industry. This is uncomfortable for most people but in the end I believe that it is what is needed.

1.0
Apr 10, 2025

You’ve Been Warned

Recommend
CEO approval
Business Outlook

Pros

They offer a pension. (Huge pro) There will be free parking in one of the two parking garages (for now). They offer a relatively decent vacation and sick package. They pay on time every two weeks without fail Some floors/BUs provide free coffee

Cons

If you’re looking for a workplace that reflects the future of work—collaborative, flexible, inclusive—AEP is not it. This company is rapidly regressing into a model of leadership and culture that feels ripped straight from 1980: authoritarian, rigid, oppressive, and utterly soul-crushing. For context, I’m a current employee, now in my tenth year with AEP. Just five years ago, I would’ve recommended this company without hesitation. Back then, words like collaborative, caring, flexible, and inclusive genuinely applied to AEP as a whole. Culture was more than corporate jargon—it was prioritized, nurtured, and visible in daily work life. But that version of AEP is gone. And no, this isn’t JUST about RTO (return-to-office policies)—it’s deeper. The toxicity starts at the top and seeps down through every level. Our current leader, Bill, has made it abundantly clear that he sees himself as the smartest person in the room, with nothing to learn and no patience for dialogue or dissent. Under his direction, innovation is stifled, morale is plummeting, and employees are treated like cogs—expected to perform without question or creativity. He’s cultivating a culture where employees aren’t inspired—they’re angry, confused, and drained. Where individuality is suppressed, and obedience is prized above all else. It’s disheartening to witness. If you’re considering AEP and you have other options, run—don’t walk. Most of those who remain are either near retirement, tied to benefits, or quietly planning their exit…or perhaps hoping it will get better. Sure, there are a few who may welcome this return to top-down authoritarian management, but for anyone seeking a healthy, forward-thinking work environment, this is not the place. You’re not missing out. Move along. There are better workplaces out there—ones where your voice matters and your well-being is respected.

5.0
Apr 7, 2025

Headed in the right direction

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

The company has had a rocky couple of years with a lot of change. We have a new leadership team in place. Although they are asking a lot of employees, what they are asking for (clear accountability, stronger focus on strategy, quicker decisions and customer service mindset) will improve the company. Although returning to the office five days a week is a bummer, there are flexible work hours and the ability to work from home when circumstances warrant it.

Cons

Because there has been so much change, employees don't trust senior leadership very much, and some of the changes have not been popular. However, I think things will continue to get better over the next few months as the company settles.

Viewing 97 - 99 of 1,087 Reviews

Glassdoor has 1,243 American Electric Power reviews submitted anonymously by American Electric Power employees. Read employee reviews and ratings on Glassdoor to decide if American Electric Power is right for you.