Is American Express a good company to work for as a Senior Client Development Manager?

Senior Client Development Manager professionals working at American Express have rated their employer with 4.0 out of 5 stars in 472 Glassdoor reviews. This is a lower than average score with the overall rating of American Express employees being 4.1 out of 5 stars. Search open Senior Client Development Manager Jobs at American Express now and start preparing for your job interview by browsing frequently asked Senior Client Development Manager interview questions at American Express .

Does American Express pay Senior Client Development Manager employees well?

Senior Client Development Manager professionals rate their compensation and benefits at American Express with 4.0 out of 5 stars based on 472 anonymously submitted employee reviews. This is 2.5% better than the company average rating for salary and benefits. Find out more about Senior Client Development Manager salaries at American Express.

How happy are Senior Client Development Manager professionals working at American Express?

72% of Senior Client Development Manager employees at American Express would recommend their employer to a friend. This rating has increased by 2% in the past 12 months. Senior Client Development Manager professionals have also rated American Express with a 3.4 rating for work-life-balance, 4.3 rating for diversity and inclusion, 3.9 rating for culture and values and 3.2 rating for career opportunities.

What are the top reviewed jobs at American Express?

Analyst (565) , Manager (545) , Software Engineer (505) , Director (492) , Business Analyst (437) , Customer Care Professional (437) , Customer Service Representative (416) , Senior Manager (389) , Senior Analyst (293) , Travel Consultant (288) , Assistant Manager (221) , Project Manager (219) , Team Leader (189) , Product Manager (181) , Financial Analyst (155)

What are the pros of working at American Express according to real employee reviews?

"There are always people and teams you can get along with and have a good work/life balance." ((in 2673 reviews)); "Great culture; will to win; fast paced; innovative; focus on quality and customer service" ((in 1623 reviews)); "The benefits are great and the array of what you are eligible for is impressive." ((in 1568 reviews)); "Most of the people are great; I built great friendships with a lot of the people there." ((in 1000 reviews)); "Good pay and very free" ((in 773 reviews))

What are the cons of working at American Express according to real employee reviews?

"Low salary and increases" ((in 491 reviews)); "Poor management team leads will overlook blatant collection law violations to achieve their teams numbers even to the point of lying to their card members" ((in 433 reviews)); "So if your team manager is good then you are good and if you get a bad manager then life is hell." ((in 210 reviews)); "Limited growth opportunities and learning" ((in 115 reviews)); "too much office politics leads to too many incompetent employees that bypass company policies." ((in 91 reviews))

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American Express Senior Client Development Manager reviews

4.0

72% would recommend to a friend

(472 total reviews)

Stephen J Squeri

68% approve of CEO

68% positive business outlook

Ratings by category

4.3

Diversity & inclusion

4.0

Compensation and benefits

3.9

Culture & values

3.4

Work/Life balance

3.3

Senior management

3.2

Career opportunities

Senior Manager, Client Development employees have rated American Express with 4.0 out of 5 stars, based on 472 company reviews on Glassdoor. This indicates that most Senior Manager, Client Development professionals have a good working experience there. American Express is rated in line with the average (within 1 standard deviation) by Senior Manager, Client Development professionals compared to other employers within the Financial Services industry (3.7 stars).

Ratings by demographic groups

Race / Ethnicity

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Reviews by job title

472 reviews

1.0

Mar 29, 2018

Stress!

Customer service representative

Recommend

CEO approval

Business Outlook

Pros

The company offers a great benefits package to their employees and the vacation time isn't bad either.

Cons

I think I lost about a decade of time from my personal mental stability and physical health. This job isn't for the faint of heart, as not only will you be dealing with exceptionally difficult situations on a day-to-day basis, but you will also have to deal with extreme metrics that are sometimes not even realistic. Career opportunities are a joke, volume of work is insane, and work/life balance can be challenging.

4.0

Mar 6, 2018

Employee's Perspective Should be important

Customer service representative

Recommend

CEO approval

Business Outlook

Pros

Great Work Place, Good infrastructure and facilities, good opportunities for internal jobs and switch to different department, considerably Good pay masters

Cons

Unnecessarily stringent Management, Unfriendly Leadership (Top of the chain), Leave policy needs to be reevaluated

2.0

Feb 20, 2018

customer service

Customer service representative

Recommend

CEO approval

Business Outlook

Pros

Taking calls, speaking to customers, very friendly, speak 4 languages, solving problems,

Cons

Have two children so need to arrange childcare or flexible hours if child is ill. We will be new in kuala Lumpur so it might take some time to settle.

Viewing 415 - 417 of 472 Reviews

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American Express Senior Client Development Manager reviews

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Stress!

Employee's Perspective Should be important

customer service

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