American Express reviews

4.1

82% would recommend to a friend

(18,681 total reviews)
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Stephen J Squeri

89% approve of CEO

80% positive business outlook

American Express has an employee rating of 4.1 out of 5 stars, based on 18,681 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The American Express employee rating is in line with the average (within 1 standard deviation) for employers within the Financial Services industry (3.7 stars).

Reviews by job title

19K reviews
3.0
May 5, 2021
Recommend
CEO approval
Business Outlook

Pros

- Decent pay - Lots of paid time off opportunity (PTO, sick days, summer flex days, 5+) - Several different departments with endless technologies - the people - easy interview experience

Cons

- if you join NeMo, especially as a new grad..GOOD LUCK..it's not a place for new grads and it'll make you regret your choice in choosing Amex. It's long hours, little mentorship, and lack of appreciation. - You have to stay in the same team for 1.5 years before switching internally without director approval and if you get a director that isn't enthusiastic about letting you leave...you literally just have to wait it out.

5.0
Mar 23, 2021
Recommend
CEO approval
Business Outlook

Pros

Incredible leadership, great colleagues, interesting work, world renowned brand

Cons

Salaries tend to be un-competitive. You are locked in to a base rate when you enter the company and all future increases are percent based increases to that rate. This leads to huge salary discrepancies between colleagues for similar responsibilities with the same title.

2.0
Mar 5, 2021
Recommend
CEO approval
Business Outlook

Pros

Takes ethics seriously and does not tolerate wrong doing at any level

Cons

Promotions are based on who knows whom and performance does not matter. Also, lately in the name of inclusion and diversity, the company has created an unspoken rule of a preferred race and non-preferred race for promotions. The leaders in the company openly talk about quotas for increasing promotions for folks in preferred race aka minorities. Nobody is against promoting anyone as long as they deserve it. However, when an individual is promoted solely because of their race, it is wrong. Also, the company recently decided to stop campaign contributions to congressmen who were just doing what their constituents wanted them to do and that is another example of far left leaning leaders in the company.

Viewing 511 - 513 of 18,681 Reviews

Glassdoor has 22,043 American Express reviews submitted anonymously by American Express employees. Read employee reviews and ratings on Glassdoor to decide if American Express is right for you.