American Express reviews

4.1

82% would recommend to a friend

(18,686 total reviews)
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Stephen J Squeri

89% approve of CEO

80% positive business outlook

American Express has an employee rating of 4.1 out of 5 stars, based on 18,686 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The American Express employee rating is in line with the average (within 1 standard deviation) for employers within the Financial Services industry (3.7 stars).

Reviews by job title

19K reviews
4.0
Dec 10, 2018
Recommend
CEO approval
Business Outlook

Pros

Decent benefits, supports working from home, inclusive environment

Cons

Mediocre pay, work/life balance declining (fewer people, more work, bigger goals), passive aggressive culture, brand decay, ROI over quality

1.0
Oct 19, 2018
Recommend
CEO approval
Business Outlook

Pros

Nothing. Awful place to work

Cons

Everything..From upper management who are a bunch of liars, steal your commission and give bigger accounts to their favorites. One of the worst place I have ever worked for.

4.0
Oct 17, 2018

Great Workplace

Recommend
CEO approval
Business Outlook

Pros

Exceptionally employee focused. Very family friendly policies (26 week maternity leave, 20 week paternity leave), Summer flexi-plans for spending more time with family. A company built on very strong values.

Cons

Mid market payscale, Not as nimble as smaller firms, Too many reorganizations in the last 2 years resulting in slow progress

Viewing 538 - 540 of 18,686 Reviews

Glassdoor has 22,048 American Express reviews submitted anonymously by American Express employees. Read employee reviews and ratings on Glassdoor to decide if American Express is right for you.