American Express reviews

4.1

82% would recommend to a friend

(18,686 total reviews)
avatar

Stephen J Squeri

89% approve of CEO

80% positive business outlook

American Express has an employee rating of 4.1 out of 5 stars, based on 18,686 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The American Express employee rating is in line with the average (within 1 standard deviation) for employers within the Financial Services industry (3.7 stars).

Reviews by job title

19K reviews
1.0
Sep 13, 2018
Recommend
CEO approval
Business Outlook

Pros

Like people who are doers at working class level, and engineers.

Cons

Palo Alto office only hiring their relatives, friends who has no knowledge in the areas of expertise of technologies. Old school thoughts. One hand the leadership says business projections on track on another had they say quality is bad. No direct correlation. Please leaders by giving fat data meaningless that no one captures in software delivery for cloud tech stacks. Lack of leadership. Any one questioning “status quo” gets into bad politics. Many smart people left or got laid off because they spoke to make improvements or challenge old school thoughts. Very bad Leaders making hostile environment where you can not say anything. You lose your brightness abilities working with dumb old school thoughts. You work long hours literally 7 days a week for releases that is meaninglessness. Bringing contractors without interviews, knowledge. Looks some personal scam going on where management are making money, keeping in their pockets. Some ethnically issues going on. Talk to any doers they all feel this. Fix gaps with modern work culture.

3.0
Sep 4, 2018

director

Recommend
CEO approval
Business Outlook

Pros

there is a decent life-balance

Cons

as is the case with large companies, political environment

2.0
Aug 31, 2018

Training Specialist

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Great Benefits. Work from Home.

Cons

Horrible leader. Company no longer respects employees with tenure. Was amazing for 28 years. The 29th year was HORRIBLE!

Viewing 541 - 543 of 18,686 Reviews

Glassdoor has 22,048 American Express reviews submitted anonymously by American Express employees. Read employee reviews and ratings on Glassdoor to decide if American Express is right for you.