American Express reviews

4.1

82% would recommend to a friend

(18,685 total reviews)
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Stephen J Squeri

89% approve of CEO

80% positive business outlook

American Express has an employee rating of 4.1 out of 5 stars, based on 18,685 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The American Express employee rating is in line with the average (within 1 standard deviation) for employers within the Financial Services industry (3.7 stars).

Reviews by job title

19K reviews
3.0
Aug 19, 2017

Company is Ok to work for, however is changing

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Gave me a very long career, Pay for performance, opportunities if you are a techie etc.

Cons

No longer a "long career" based business, Due to mistakes from upper management had to shrink work force trying to save money.

2.0
Aug 7, 2017

2016 snapshot

Recommend
CEO approval
Business Outlook

Pros

1) Great work life balance 2) Good pay and benefits 3) Low risk as accountability and responsibility goals not aligned

Cons

1) Quality of talent in PHX in strictly okay!.... Herd mentality 2) Heavily reliant on low rate low quality tier 2 Indian tech firms

5.0
Jul 18, 2017
Recommend
CEO approval
Business Outlook

Pros

Great starting salary. Work / life balance. Growth opportunities. Transferring to other areas is encouraged (Canada, UK, etc.). The utilization of mentors is preferred if you want to move around in the company. They will help you achieve what you are looking to do long term.

Cons

Parking can get a little hectic. Nothing unbearable, though. Just make sure you arrive a little earlier than your scheduled shift to give yourself ample time to park, walk to the building, and log into the system.

Viewing 568 - 570 of 18,685 Reviews

Glassdoor has 22,048 American Express reviews submitted anonymously by American Express employees. Read employee reviews and ratings on Glassdoor to decide if American Express is right for you.