American Express reviews

4.1

82% would recommend to a friend

(18,685 total reviews)
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Stephen J Squeri

89% approve of CEO

80% positive business outlook

American Express has an employee rating of 4.1 out of 5 stars, based on 18,685 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The American Express employee rating is in line with the average (within 1 standard deviation) for employers within the Financial Services industry (3.7 stars).

Reviews by job title

19K reviews
3.0
Jul 15, 2017

Vice President, Operational Risk

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Flexibility to work at home and understanding of work life balance.

Cons

Continuous cycle of cutbacks and layoffs without really reengineering of processes. Just expected the few remaining to do more with less. Significant turnover in the good senior leaders and what's left are those that were mediocre senior mgmt. limited opportunity once you reach first level VP if you aren't in NY.

3.0
Jul 5, 2017

Fallen out of favor for the past few years

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Flexible work arrangements Ample paid time off allocation

Cons

Work-life balance Way too much political nonsense Some people lose paid time off because they are unable to take the time off

Viewing 571 - 573 of 18,685 Reviews

Glassdoor has 22,048 American Express reviews submitted anonymously by American Express employees. Read employee reviews and ratings on Glassdoor to decide if American Express is right for you.