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      American Express

      Engaged Employer

      American Express reviews

      4.1

      82% would recommend to a friend

      (18,685 total reviews)
      avatar

      Stephen J Squeri

      89% approve of CEO

      80% positive business outlook

      Ratings by demographic groups

      American Express has an employee rating of 4.1 out of 5 stars, based on 18,685 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The American Express employee rating is in line with the average (within 1 standard deviation) for employers within the Financial Services industry (3.7 stars).

      Reviews by job title

      19K reviews
      4.0
      Feb 1, 2017

      Good Intentions - but they're holding themselves back

      Global business analyst
      Recommend
      CEO approval
      Business Outlook

      Pros

      Affordable Benefits package, they really do care about their cardmembers which is refreshing

      Cons

      unequal budgets based on location (i.e., New York team would always have the budget to come to Phoenix and stay in the W but our group didn't travel once in over 5 years), no "local" benefits like gym stipends, experience far outweighs performance/potential with salaries

      5.0
      Jan 16, 2017

      Financial Manager (Controllership)

      Financial manager
      Recommend
      CEO approval
      Business Outlook

      Pros

      Great Work Life balance - virtual working, a reasonable workload (compared to the big banks), generous vacation & sick day package. Very good compensation with great benefits (profit sharing, 401K match, etc) Really great culture - smart, nice people. Not a cuthroat environment at all, very supportive. Decent amount of fun company events, happy hours, etc. Compared to other Fortune 500 companies, this company really cares about its people. They make a real effort at all levels of management to listen to employees, give them opportunities, & treat them well.

      Cons

      company can be pretty beauracratic. Tends to be a "wait for your boss to quit" culture for promotion (very structured and heirarchial) - pretty difficult to get promoted outside of your immediate team. Not great with internal hiring (moving talent across different roles)

      3.0
      Jan 11, 2017

      Constantly Unsettled

      Ccp
      Recommend
      CEO approval
      Business Outlook

      Pros

      Benefits, Time off, and Hours.

      Cons

      I've been here a year, and the company seems in constant state of flux when it comes to state of each department (which also means the feeling of job security never really sinks in). Within four months of being hired, we found out they were outsourcing our division. Rough way to start. Also, many positions aren't exactly how they are presented.

      Viewing 577 - 579 of 18,685 Reviews
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      Glassdoor has 22,048 American Express reviews submitted anonymously by American Express employees. Read employee reviews and ratings on Glassdoor to decide if American Express is right for you.