American Express reviews

4.1

82% would recommend to a friend

(18,688 total reviews)
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Stephen J Squeri

89% approve of CEO

80% positive business outlook

American Express has an employee rating of 4.1 out of 5 stars, based on 18,688 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The American Express employee rating is in line with the average (within 1 standard deviation) for employers within the Financial Services industry (3.7 stars).

Reviews by job title

19K reviews
4.0
Jan 9, 2017
Recommend
CEO approval
Business Outlook

Pros

Great co-workers. Good learning experience. Fantastic benefits and PTO. Good management team.

Cons

Over reliance on contractors. Different teams within department billing each other is ridiculous. We're all on the same team, get the job done. Blue work space is also silly, we should either be in our own desks or in a scrum room.

3.0
Nov 27, 2016
Recommend
CEO approval
Business Outlook

Pros

Great work from home opportunities. Nice people. Supportive environment to succeed. Great large company infrastructure & benefits are average to good.

Cons

Training needs a bit more depth. One feels alone when stuck. Hard to ask questions when live on the line. Medical contribution are horrible for such a large company.

Viewing 580 - 582 of 18,688 Reviews

Glassdoor has 22,052 American Express reviews submitted anonymously by American Express employees. Read employee reviews and ratings on Glassdoor to decide if American Express is right for you.