American Express reviews

4.1

81% would recommend to a friend

(2,802 total reviews)
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Stephen J Squeri

89% approve of CEO

79% positive business outlook

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3K reviews

Reviews about "Compensation"

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3.0
Sep 8, 2025
Recommend
CEO approval
Business Outlook

Pros

Great pay good benefits and you feel like your making a difference

Cons

High stress job that is always asking for more

3.0
Sep 7, 2025

3.5 stars

Recommend
CEO approval
Business Outlook

Pros

Very structured. Company has great benefits.

Cons

The management in the Travel Department are not from Travel Sales Departments and absolutely have no clue how to set the proper atmosphere. It makes work dull and boring. They will try not to answer how much your commissions can be for as long as they possibly can. They'll even mislead you on pay expectations throughout the hiring and training process. In the end you'll come to realize they are not trying to payout much in commissions and they pocket all the commissions paid on travel that CMs purchase. Those commissions can be more than you're paid monthly and you DO NOT get a percentage of it. Needless to say... People leave on a regular basis if they don't value the company. If they do value the company they quickly leave the department. Travel Sales Professionals SAY AWAY FROM Travel Consultant positions at American Express.

4.0
Sep 5, 2025

Pays well

Recommend
CEO approval
Business Outlook

Pros

Great pay bonus checks are good

Cons

Too many ways to make an error, employees are expected to be robots

Viewing 148 - 150 of 2,802 Reviews

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