American Express reviews

Everything takes FOREVER...change is slow and hard to come by. We talk about "growth mindset" but many times it's just talk and no action. Oftentimes there are too many cooks in the kitchen and that gets frustrating. As an analyst, I'm not given enough recognition for what I do...and I do a lot. You see people getting promoted based on politics and that is discouraging.

-Don't come to American Express, thinking that you'll be able to actually be a part of a creative marketing campaign. All messages are scrutinized by several compliance and legal groups and usually rejected for very small reasons. -The company structure is extremely hierarchical - If you play the game, suck up to your boss and speak up even if you have nothing valuable to add, you'll move up the ranks quickly -Quality of work has little to do with how you're evaluated. Your direct manager is usually not in the meetings that determine promotions and raises, therefore you're judged on how much others know about what you do (at a company of thousands of people...) -Too many cooks in the kitchen on every project destroy the original vision for most products -Pay is low compared to the competition - which leads to all of the good people jumping ship