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      American Express

      Engaged Employer

      American Express reviews

      4.1

      82% would recommend to a friend

      (18,647 total reviews)
      avatar

      Stephen J Squeri

      89% approve of CEO

      79% positive business outlook

      Ratings by category

      4.3

      Diversity & inclusion

      4.1

      Culture & values

      4.1

      Work/Life balance

      3.9

      Compensation and benefits

      3.7

      Career opportunities

      3.6

      Senior management

      American Express has an employee rating of 4.1 out of 5 stars, based on 18,647 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The American Express employee rating is in line with the average (within 1 standard deviation) for employers within the Financial Services industry (3.7 stars).

      Ratings by demographic groups

      Reviews by job title

      19K reviews
      1.0
      Jul 24, 2024

      They over promise and under deliver…don’t get sold on the hype

      Tele sales consultant
      Recommend
      CEO approval
      Business Outlook

      Pros

      Free food, not much else

      Cons

      -No one hits Goal ! -High turnover -The compliance is ridiculous every little thing they use against you or take your pay (ex.not leaving contact info) -Leadership is awful -Corporate politics - No room for personal growth - Shady leadership - No transparency - They PIP you for everything - Takes forever to get paid - Everyone is afraid of upper management so non of these things will ever get addressed …but the employees talk about it Honestly a lot of the other bad reviews are pretty spot on as well.

      Viewing 295 - 297 of 18,647 Reviews
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      Glassdoor has 22,005 American Express reviews submitted anonymously by American Express employees. Read employee reviews and ratings on Glassdoor to decide if American Express is right for you.