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American Fidelity Assurance Company

Engaged Employer

American Fidelity Assurance Company reviews

3.8

70% would recommend to a friend

(417 total reviews)
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Jeanette Rice

85% approve of CEO

78% positive business outlook

American Fidelity Assurance Company has an employee rating of 3.8 out of 5 stars, based on 417 company reviews on Glassdoor which indicates that most employees have a good working experience there. The American Fidelity Assurance Company employee rating is in line with the average (within 1 standard deviation) for employers within the Insurance industry (3.6 stars).

Reviews by job title

417 reviews
1.0
Apr 12, 2023
Recommend
CEO approval
Business Outlook

Pros

Company car and that’s it.

Cons

The most toxic game of high school favoritism I’ve ever seen in a corporate environment. Leaders are laughable, back stabbing, self-involved people who’s role in life is to overwork and under pay you while expecting 100 nights or more of travel and micromanaging your every move. Sales reps are sorely underpaid, it’s pathetic. I’m shocked people take the role anymore. If we were able to document turnover, it’d likely be so high the company would be too embarrassed to admit findings. Culture is the worst I’ve ever experienced, unfortunately managers are blissfully unaware as they’ve created a cult mentality among the “lifers.” This is especially true in Illinois and the management staff there. STAY AWAY FROM AMERICAN FIDELITY. Save yourself from sheer hell.

4.0
Jul 20, 2019
Recommend
CEO approval
Business Outlook

Pros

Pension for tenured Colleagues (no longer provided to new Colleagues), fitness center, walking and fitness courts, new furniture/building, work flexibility

Cons

The benefit to being in Oklahoma is that American Fidelity can fire you for any reason except where protected under law with no explanation. It is a right to work state and you have no protection against it. In my time, I had no bad performance reviews, no verbal warnings, no write-ups (one regarding social media policy years ago but not related to reasons for being terminated), and no performance/improvement plan(s). I was terminated for "inappropriate communication and disrespect for leadership" without any previous coaching or mentoring regarding the issue. American Fidelity's first value is being Always Fair. This is not the reality in many circumstances but I will only share my anecdote here. I met with HR because I was concerned with my desire to ask a question. A great Place to Work survey returned with results that 5 of the lowest scores in the IT division were all related to management. For example, two of the statements were "Promotions go to those who best deserve them" and "Managers avoid playing favorites." I asked the following question, "What is the leadership team doing to address the 5 lowest scores on the Great Place to Work Survey..." then listed the 5 statements. HR said I had every right and incentive to ask that question as it directly related to me as a Colleague. Senior IT management not providing a response to any plans to address these statements on the survey and preference to silence Colleagues is very concerning. It shows a lack of accountability and leadership to address difficult conversations with direct feedback from your division. HR approving the termination after approving it is dangerous. Nothing happens without HR involvement and the fact that there wasn't any conversations with HR, warnings, etc. is worrisome for existing and new Colleagues looking for a fair place to work. Reasons 2 - 6 had no particular examples and HR would not provide them to me as I was no longer a Colleague and they were proprietary documents. Reason 7: seemingly doesn't respond to or attempt to incorporate coaching provided to improve behavior and instead reacts to unprofessional ways in regards to coaching. I did not receive any coaching from my manager and admittedly is not “that kind of manager” at one point I had 1on1s with that a senior manager before I was told to "discontinue the 1on1s because I was not a leader anymore and needed to stop doing leadership things." AF would rather have the business fail or on-board the new manager slower if it meant I could be micromanaged. It would be beneficial to those managers that management communicated decisions so the management team would not be so dysfunctional. As a leader in the organization and my time as a Colleague facing support role, I maintained a positive reputation in other divisions, managers, and teams. I experienced many successes in my short career at American Fidelity and my termination was a shock to a majority of people. Managers in IT, IT Colleagues, and a hundred other Colleagues reached out to me in complete disbelief as I confirmed my displacement. Lastly, when the unemployment office reached out to American Fidelity, they stated that there were no documented infractions and could not dispute the unemployment claim. In my experience, this is rare at American Fidelity to not fight against unemployment claims but they admitted they had nothing to stand on. Again, this is concerning for any potential candidates and current Colleagues in any role.

2.0
Mar 7, 2017
Recommend
CEO approval
Business Outlook

Pros

AFA is a great company that takes care of their employees. The benefits are good, the 401k match and time off, and an amazing bonus. Having a clinic, bank, cafe, and state of the art gym are definitely perks, along with the walking / running trails that cover a beautiful campus.

Cons

Unfortunately, there are a number of incompetent and just plain bad supervisors who sucked the life and the ability to do a competent job right out of their employees, and HR always sides with the supervisor over the employee. It's very sad that employees with years of service and excellent reviews can be let go because a supervisor takes a personal dislike to them.

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American Fidelity Assurance Company Response
9y
We appreciate your feedback as we are constantly working to improve and strive to have a collaborative culture.
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Glassdoor has 493 American Fidelity Assurance Company reviews submitted anonymously by American Fidelity Assurance Company employees. Read employee reviews and ratings on Glassdoor to decide if American Fidelity Assurance Company is right for you.