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American Fidelity Assurance Company

Engaged Employer

American Fidelity Assurance Company reviews

3.8

70% would recommend to a friend

(417 total reviews)
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Jeanette Rice

85% approve of CEO

78% positive business outlook

American Fidelity Assurance Company has an employee rating of 3.8 out of 5 stars, based on 417 company reviews on Glassdoor which indicates that most employees have a good working experience there. The American Fidelity Assurance Company employee rating is in line with the average (within 1 standard deviation) for employers within the Insurance industry (3.6 stars).

Reviews by job title

417 reviews
2.0
May 17, 2021

Smoke and Mirrors

Recommend
CEO approval
Business Outlook

Pros

They offer you a company car, expense account and benefits are pretty decent with the employer picking up a significant amount of the costs.

Cons

This is a sales organization, do not let them fool you. Upper management for the most part is non-existent and the company operates on a knee-jerk reaction. Like others have mentioned there is a good old boys network and while they are looking to promote more women in roles. While you are given a car, this simply means you are going to be told where to go and when. Even if it is a holiday weekend, you will most likely be leaving on a Sunday and not returning till Friday night. On average, you will be driving around 3 hours to a location to enroll employees. As someone starting with the company, you will be given the bottom of the barrel with enrollments but still need to meet goals that are completely unreasonable. You also will need to manage policy lapses within the first 13 months of the policy being "active" not written. If you are a top producer for this pyramid scheme business, management will turn a blind eye to policies that every employee must adhere to. Management is truly inactive with supporting new hired employees, when you need help the most, they will tell you to contact home office to get assistance. Training is a joke. There is no training available for the software platforms and tools you are required to use. The only training you will get is training based around the policies offered by the company. Management is a very micro management style and most of the upper management has zero sales background but rather tell you to reach out to successful account managers who rarely have time to talk. If they do, it is so generic that it leaves you still on an island. I hope you have a hat rack because you will be forced to do everything for the client just to keep them happy. Everything is pushed back to the account manager and when groups get upset, management is quick to point fingers at you rather than take accountability for their own short comings. It's a toxic sales environment, where co-workers are quick to throw you under the bus to make them look like a team player.

1.0
Jun 30, 2014
Recommend
CEO approval
Business Outlook

Pros

Good benefits and training. Great IT support. Customer service staff in Oklahoma are top notch.

Cons

High turnover in sales resulting in constant reassignment of accounts and frustrated employers who suffer poor service from the lack of continuity. Very long hours, often arriving home on Fridays after 10 pm, then leaving Sunday again. Repetitive sales reporting and other administration burdens that seem unnecessary. Do not count on bad weather being a good reason to reschedule an enrollment or business trip. Bad reputation in some regions creating a significant barrier for success.

Viewing 10 - 12 of 417 Reviews

Glassdoor has 493 American Fidelity Assurance Company reviews submitted anonymously by American Fidelity Assurance Company employees. Read employee reviews and ratings on Glassdoor to decide if American Fidelity Assurance Company is right for you.