Is American Income Life a good company to work for?

American Income Life has an overall rating of 2.8 out of 5, based on over 5,231 reviews left anonymously by employees. This rating has decreased by 5% over the last 12 months. 35% of employees would recommend working at American Income Life to a friend and 34% have a positive outlook for the business. The best reviews about American Income Life have been left by employees working as Regional General Agent , Managing General Agent and Regional Sales Manager .

Does American Income Life pay their employees well?

According to anonymously submitted Glassdoor reviews, American Income Life employees rate their compensation and benefits as 2.9 out of 5. Find out more about salaries and benefits at American Income Life. This rating has decreased by 5% over the last 12 months.

How satisfied are employees working at American Income Life?

35% of American Income Life employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated American Income Life 2.5 out of 5 for work life balance, 3.1 for culture and values and 3.1 for career opportunities.

What are the top reviewed jobs at American Income Life?

Insurance Agent (661) , Supervising Agent (496) , Agent (274) , Insurance Sales Agent (217) , Life Insurance Agent (209) , General Agent (180) , Sales Representative (121) , Benefits Specialist (120) , Sales Agent (120) , Sales Associate (69) , Benefits Representative (68) , Master General Agent (63) , Sales (61) , Licensed Insurance Agent (60) , Career Agent (58)

What are the pros of working at American Income Life according to real employee reviews?

"The majority of my fellow associates were great people to be in the office with." ((in 240 reviews)); "Great training and leaders!" ((in 237 reviews)); "Money is good for brokers who are ok going door to door and a lot of incentives" ((in 196 reviews)); "Work from home is good" ((in 133 reviews)); "The culture here is great also!" ((in 120 reviews))

What are the cons of working at American Income Life according to real employee reviews?

"Long hours to sometimes not get paid for the week because customers are blowing you off" ((in 275 reviews)); "Poor management, lack of strategy and no decorum" ((in 140 reviews)); "Some long hours but worth it in the long term." ((in 119 reviews)); "The managers make more money on new hires in the first 90 days than anything else." ((in 115 reviews)); "And no benefits." ((in 76 reviews))

What are employees saying about American Income Life layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about American Income Life layoffs and their outlook for job security at American Income Life in 2026.

What are the top reviewed American Income Life locations?

Houston , Indianapolis , Waco , Columbus , Tempe , Atlanta , Aurora , Los Angeles , Las Vegas , Phoenix , Dallas , Edison , San Diego , Pittsburgh , Troy , Minneapolis , Cincinnati , Chicago , San Dimas , Lombard , Charlotte , Raleigh , Oklahoma City , Cleveland , Denver , Saint Louis , San Antonio , Fort Collins , Baton Rouge , Miami

American Income Life reviews

2.8

35% would recommend to a friend

(4,200 total reviews)

Steven K. Greer

64% approve of CEO

34% positive business outlook

Ratings by category

3.6

Diversity & inclusion

3.1

Culture & values

3.1

Career opportunities

3.0

Senior management

2.9

Compensation and benefits

2.5

Work/Life balance

American Income Life has an employee rating of 2.8 out of 5 stars, based on 4,200 company reviews on Glassdoor which indicates that most employees have an average working experience there. The American Income Life employee rating is 23% below average for employers within the Insurance industry (3.6 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

4K reviews

2.0

Sep 29, 2022

They want you to call and harass customers for sales, only commission based

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

When you are able to help a family out its good and the pay is great. They give the money back if the person becomes terminally ill. Its homebased with lots of monitoring. The hours you can schedule meetings legally are 8am-9pm M-Sunday. Union based work.

Cons

They guarantee you leads for sales but most of the leads are disconnected numbers, people who don't want to be contacted or are not interested in the insurance. They will recycle the leads to different agents even if the person wishes to not be contacted. They will withhold leads that are better prospects for their managers. They take union dues out of your check even if you do not wish to be in the union. They claim to have flexible hours but really they want you to work everyday and will contact you everyday to see if your working. They have billing issues for the clients which end up making the clients upset and canceling their insurance. Even if you make a sell it may not be approved by the underwriting company, they have to do a physical if they do not pass you will not get paid.

American Income Life Response

3y

Thank you for your feedback and for your contributions to our AIL team and customers. We’re disappointed our agent position isn’t currently meeting your expectations. Your experience does not represent our training and management style and we apologize that you aren't being given the proper support. We invite you to send us more agency details of your experience to AILfeedback@ailife.com so that we can look into your situation and help improve our agents' path to success. We look forward to hearing back from you soon.

1.0

Jan 22, 2022

Know all the facts

General manager

Recommend

CEO approval

Business Outlook

Pros

don't pay for leads with this company

Cons

your not on control of your schedule your manager decides when and what meeting you have to join the 12-9 schedule 5 days a week is a joke You will get a Vector when you leave this company through Vector One. This greatly effects your ability to get contracted with other insurance companies when you leave.

American Income Life Response

4y

Thank you for your feedback and for your service to our AIL team and customers. We're always looking for ways to improve the agent experience and the review of your time with us will help us do just that. We invite you to send us an email with more agency details of your experience to AILfeedback@ailife.com so that we can improve our agents' path to success. We look forward to hearing back from you soon.

1.0

Jul 31, 2021

Prepare for disappointment

Agent

Recommend

CEO approval

Business Outlook

Pros

Not much, unless you like chasing big shiny carrots in very long sticks. Most agents are like able. Feels like hanging out in a high school classroom.

Cons

You’ll think you are marking money, until someone cancels their policy and they take it back from you. You’ll also be charged for leads and call transfers, which is very poorly handled. The leads are recycled for years. Complete lack of leadership as well. 11 hour days plus Saturday. Poor customer service. If a client misses a payment, another agent will steal the business and the commission. Average educational achievement is high school. Only the managers make any money, and they are worked to death. Average age of an employee is 20. Average age of a manager is 22. Only about 5% of the employees make it to being there a year or more. Keep your expectations very low and you won’t be disappointed.

American Income Life Response

4y

Thank you for taking the time to give us feedback. We're happy to have you on our team and appreciate your contributions to our AIL team. We're sorry that there are aspects of your agency experience that aren't meeting your expectations. So that we can look further into your situation and take the necessary steps to improve these issues we invite you to send us an email to AILfeedback@ailife.com with more agency details. We look forward to hearing back from you soon.

Viewing 436 - 438 of 4,200 Reviews

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Jobs at American Income Life

Benefit Representative

Managing General Agent

Lanham, MD

View job

Customer Retention Representative (Remote)