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American Income Life

Part of Globe Life

Engaged Employer

American Income Life reviews

2.8

36% would recommend to a friend

(4,198 total reviews)
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Steven K. Greer

62% approve of CEO

35% positive business outlook

American Income Life has an employee rating of 2.8 out of 5 stars, based on 4,198 company reviews on Glassdoor which indicates that most employees have an average working experience there. The American Income Life employee rating is 23% below average for employers within the Insurance industry (3.6 stars).

Reviews by job title

4K reviews
1.0
Jan 30, 2013

Don't do it...

Recommend
CEO approval
Business Outlook

Pros

The best reason to work at AIL is to learn what not to do to agents and clients. You will learn how to prospect from recycled leads and try to take advantage of blue collar workers under the false premise of being "Union". You will learn how to become a manager and not a producer (you do not have a choice). You will spend a LOT of time on the road and a LOT of money on gas. And you may actually make a small commission that will dwindle down to next to nothing after their shell-game deductions are taken. These are the positives.

Cons

Unprofessional training from managers that have no right teaching. A lack of patience and rush through what is probably the most important part of a developing agent's career do not help. The new agents are exploited and pushed all the while made to believe there will be a great reward. There will not be. Expect poor communication, avoidance of responsibility, long hours, harassing poor union members who seem to be bombarded by calls constantly, knocking on poor peoples doors with the promise of "No-Cost Benefits" and then trying to push products on them that they cannot afford. If you are smart, PLEASE heed my warning and STEER CLEAR!!! Try New York Life, Mutual of Omaha, Mass Mutual or any other reputable firm. Dig deep and make sure it is where you will want to work for your entire career. You will not have a career at AIL, but you will learn some hard lessons.

1.0
Jan 12, 2012
Recommend
CEO approval
Business Outlook

Pros

The pay is excellent. I started at well above minimum wage. The benefits are great. They offer good bonuses and incentives, unless you are part of the conservation team.

Cons

They make promises to get you to change projects and then do not follow through. The health insurance is extremely expensive, over $700 per month for a family of 5. Anything and everything that you do will be labeled "work avoidance." When you are subject to disciplinary action, you are prevented from changing schedules or changing departments. However, if you ask how long this period will be, they will tell you that they do not know and that they are not required to give a time frame. Training is very brash, incomplete and inconsistent. You are then expected to meet criteria on error percentages in the first 90 days of your employment, otherwise you are fired. Management is completely incompetent. They rarely promote management from within the policy service department. When they do promote managers, they promote an past employee that has been rehired for 6 months and hire retail store managers rather than promoting from within. The policy service department has a high turnover rate of managers because good managers are pushed out and mindless managers are brought in so that Torchmark can control (and mess up) everything. They do not research the legality of their practices before they implement them.

1.0
Sep 27, 2022
Recommend
CEO approval
Business Outlook

Pros

That I got my life insurance license.

Cons

Okay so they tell you its all commission based, they don't pay the 2 week long training that they require. They promise you are going to make a bunch of money (which is a complete lie!) I consider to be a pretty smart, educated competitive employee. So these comments are not a reflection of my work but of this scheme. The benefits representative/ insurance agent is not about selling insurance. The people that work in this industry basically get poor people that don't know any better to go get the license (which you pay yourself) and then go to 2 weeks of training. Expect you to run around in other peoples cars (supposedly making sales that hardly happen) for a couple of weeks more after training (no pay) they want you to go to the office and call 100 old leads of people that don't even have money to feed their children in food cabinets at the house. I WILL TELL YOU EXACTLY WHY THIS ENTIRE JOB AND COMPANY IS A SCAM. ITS ABOUT GETTING PEOPLE TO SIGN UP AND GO THROUGH EXTENSIVE TRAINNING SO THE PERSON THAT REFERED YOU GETS A $250 BONUS FOR SIGNING YOU IN ONCE YOU MAKE A SALE. The heartless person that put me in this waste of my own money position. Never got a dollar because in the entire month in a half that I was at this company I never made one single dollar. The customers that you make appointments with, will literally shut the door in your face. I have no hard feelings towards anyone. The reason I am advising you to stay away is because I don't want you to have the terrible experience that I had. I remember the lady's at the office being worried about their rent, food and all this stuff. Because they didn't have anyone to sell insurance too (family members) and didn't have anyone to sign up for this scam. I felt bad for them and somehow thought my store would be different. I am telling you this is all to get a $250 sign in bonus for finding naïve other people to try to get this job.,. They are terrible and heartless, liars. If you are interested in insurance you will only be really able to use the license when its Medicaid and Medicare season (3 to 4 months a year) during Oct, Nov, Dec. I know what I am talking about now do as you like. If you want to waste your money, resources and time go ahead. you have been warned. I have a Bachelors in International business and I had this job during college. It was the worst most unprofessional experience I have ever had as far as supposed work. Not to mention that when they first hire you they ask you to post a good review on the first week. Can you believe that? So all these reviews are people who haven’t even worked there to even have a opinion. This company is juso dishonest it’s unbelievable

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American Income Life Response
3y
Thank you for your feedback. We’re sorry your experience was less than you expected. Every AIL agent is a valued part of the team and our leadership is invested in each agent’s success, personal development, and career growth. The situation you described does not reflect our AIL management style and we apologize that this was your experience. We invite you to send us more agency details to AILfeedback@ailife.com so that we can address this situation and prevent this type of experience from happening again.
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Glassdoor has 5,229 American Income Life reviews submitted anonymously by American Income Life employees. Read employee reviews and ratings on Glassdoor to decide if American Income Life is right for you.