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American Income Life

Part of Globe Life

Engaged Employer

American Income Life reviews

2.8

36% would recommend to a friend

(4,198 total reviews)
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Steven K. Greer

62% approve of CEO

35% positive business outlook

American Income Life has an employee rating of 2.8 out of 5 stars, based on 4,198 company reviews on Glassdoor which indicates that most employees have an average working experience there. The American Income Life employee rating is 23% below average for employers within the Insurance industry (3.6 stars).

Reviews by job title

4K reviews
1.0
Dec 14, 2021
Recommend
CEO approval
Business Outlook

Pros

unfortunately, after a few months I can honestly say there are none.

Cons

Let me start off by saying I have over 7+ years of sales background, and this company is no better than your local Arbonne Lady. They will recruit you on a "job" that has a "normal" schedule high earning potential all facilitated by them in an equal opportunity where you choose how much or how little you want to make. LIESSSSS. This is a remote position. If you are someone that has applied for a remote position before you know they usually check things like internet/signal, equipment, etc. They do not. Red flag #1. The second you accept the position they blow you up until you sign up for the course/material etc. 200+ which was not explained. And put you in a study group with a group of people that lets just say gave me the impression they will hire ANYONE. Then the fun happens. Remember that schedule they said was "normal". They have you sitting on Zoom from 10 AM to 10PM DOING ABSOLUTLEY NOTHING. And when you get up to eat or use the restroom you will be called out, called or texted if you're not back within minutes. And sometimes even have management screaming your name on zoom until you pop back in. There is no process or procedure to training. You only know what you ask about which is why training can take months. And if you work under Travis just know he will never answer your questions. You only get to know what he wants you know. But then beats a dead horse about asking questions. You are told in the interview process that it is paid training. HA. I made maybe $50 in a month. Everything else was ones I sold while being shadowed. In that time I also had to buy a new computer to keep up with their software, and upgrade my internet. Also you are told you get benefits after 90 days. Ha, again. I asked 4 different people two months into training about benefits because i've never worked somewhere that didn't address it my first week. First I got the run around then the two mains guys at the agency both told me different things. Come to find out, you have to earn them!! by selling an unrealistic amount of insurance! Red flag #163328 They sell you on not having to solicit to friends family. That was repeated multiple times in the interview. The day I accepted the job I got hit up to send all my friends and family to the main manager to sell them insurance for a competition. I got very sketched out. I don't know you, I don't even know how this works why would I send my family to you?!?! Just Stupid... The biggest discrepancy from interview to reality was the "fair opportunity" given to all reps to make money. Don't let them fool you on the "we provide all your leads". Every week they hand select the type of "leads" you get. If you are new they give the worst ones! And when I say the worst ones I mean not even real leads. Its customers information from different lead sources inputted on something called a discount card. Which is why when you call these people for hours a day all you hear is I never signed up for this or they just hangup. You waste your time! The leads are not fairly dispersed. Down to the amount and the quality. The reality is, is that they are a scam. They pay for a handle full of leads and maybe you get one sale from one leads, but you have to get 40-50 referrals to even make money. Which means these people are making a killing off of leads you generated yourself. Worst part is once your customers info goes into their system they make 4 different types of "leads" for them and send them to OTHER REPS! They share your clients with the office to also make money off of. So basically this "job" they sold you on is a pyramid scheme. If i wanted to start my own business with all the financial risk on myself I would have. The best is when you've been in training a week or two and start to realize no one is just doing this role. When people can't make money they offer you the option to split your time recruiting. So you have people not even successful in the position selling others on joining to make ends meet. Then you'll be sold on having to invest into someone that sets your appointments for you. But lucky you, you don't have to go far, one of the two main guys Josh, has a side biz he will kindly solicit you too! Next one pay check maybe $1000 they will push you into leadership where you spend more time making less!!!! The bonuses are a joke! you'd be better off on your own! Oh but they sell you on it because they will give you better leads! All this was great but the cherry on top was when my sketchy manager who I did not trust or respect from day one reassigned someone commission to another rep just because he thought it was right! Oh last thing the whole you get residual income! ha! They get to decide when you get that! Never in my life have seen a business operate this way. For months I asked for the same things and never saw it. I don't believe American Income is the issue, I believe it is this corrupt greedy office.

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American Income Life Response
4y
Thank you for your feedback. We're sorry that your time with AIL didn't meet your expectations or ours. The experience you're describing does not represent our AIL hiring, training, or management style and we're sorry to learn of your situation. We invite you to send us an email to AILfeedback@ailife.com with more agency location details and any other relevant information not shared in this review so that we can look further into this situation. We look forward to hearing back from you soon.
1.0
Jun 9, 2020
Recommend
CEO approval
Business Outlook

Pros

work from home because of zoom, but zoom isn't free.

Cons

I was there a month and half and made $250, I paid more for training courses, certification, and all the applications I had to download weren't free. I worked 6 days a week and at least 10 hours a day.

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American Income Life Response
6y
We're very sorry to learn of your experience with AIL and invite you to send us an email to AILfeedback@ailife.com with more Agency details. This situation you described is not acceptable and not indicative of our leadership style. We look forward to hearing back from you.
1.0
Mar 31, 2020
Recommend
CEO approval
Business Outlook

Pros

There is some flexibility, as it's a 1099 position.

Cons

Very misleading management, at least in the Correa office. I was under Turnquist's team. The Zip Recruiter ad read "Customer Service Rep, remote, 'work from home 3 days/week', $800/week". In reality, this is a 100% commission sales job. The leads are very bad. They've usually often heard from AIL or sat down with an AIL sales rep in the last 3-6 months. I felt terrible for our "union members," their phone numbers are never taken out of the lead pool and are therefore are assigned to a new rep every two weeks. Do not recommend unless you're a cold-blooded seller and love to drive. Schedule is 8am round of phone calls, 12pm round of calls, 4pm calls, and 7 pm calls. The calls/scheduling must be balanced with meetings (or driving around doing "door knocks") from 4/5pm-9pm. The expectation is 20 meetings per week, anticipating 10 will cancel, and 3 turn into a sale (more like 1).

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American Income Life Response
6y
Thank you for your review. We're very sorry the Agent position didn't meet your expectations. AIL is always looking for ways to help our agents succeed in their career and feedback from former agents can help us improve their path to success. Best wishes to you in the future.
Viewing 82 - 84 of 4,198 Reviews

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