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American University

Engaged Employer

American University reviews

3.9

77% would recommend to a friend

(1,307 total reviews)

Sylvia M. Burwell

40% approve of CEO

42% positive business outlook

American University has an employee rating of 3.9 out of 5 stars, based on 1,307 company reviews on Glassdoor which indicates that most employees have a good working experience there. The American University employee rating is in line with the average (within 1 standard deviation) for employers within the Education industry (3.7 stars).

Reviews by job title

1K reviews
3.0
Aug 25, 2021
Recommend
CEO approval
Business Outlook

Pros

-Great retirement benefits -Inclusive workplace -Beautiful campus

Cons

-Less appreciation for service staff -Added responsibilities with no additional pay -Little room for development or advancement -Divide between faculty and staff, staff underappreciated/underpaid

4.0
Oct 31, 2019
Recommend
CEO approval
Business Outlook

Pros

Dependent upon department/school, there is a great work life balance and incredibly support management & leaders in place. The benefits are competitive, although compensation varies across campus. There is room for career advancement. Overall, I was happy with my experience working at AU (with the exception of other units on campus outside of my own).

Cons

HR is incredibly inefficient and unhelpful. Five years ago there were HR staff who knew what they were doing and how to help, but as of now working with HR is an absolute nightmare - from posting positions to completing internal paperwork, nothing is ever simple and the process takes 2x longer than necessary with 5x extra hoops to jump through. The financial systems are outdated which can make performing your job harder - none of the systems communicate well with one another and require shadow tracking.

Viewing 16 - 18 of 1,307 Reviews

Glassdoor has 1,395 American University reviews submitted anonymously by American University employees. Read employee reviews and ratings on Glassdoor to decide if American University is right for you.