American Water reviews

3.6

64% would recommend to a friend

(617 total reviews)

John Griffith

65% approve of CEO

58% positive business outlook

American Water has an employee rating of 3.6 out of 5 stars, based on 617 company reviews on Glassdoor which indicates that most employees have a good working experience there. The American Water employee rating is in line with the average (within 1 standard deviation) for employers within the Energy, Mining & Utilities industry (3.7 stars).

Reviews by job title

617 reviews
4.0
Jun 23, 2025

Great utility with great people

Recommend
CEO approval
Business Outlook

Pros

Great utility with great people. Leadership cares about its people.

Cons

On the regulated side, their reps are union which can create a difficult environment.

5.0
Jun 15, 2025

Water treatment plant Operator

Recommend
CEO approval
Business Outlook

Pros

Good culture, saftey is a high priority, meaningful work. Great benefits.

Cons

Corporate politics, micromanagement, not the highest paying job

4.0
Jun 3, 2025
Recommend
CEO approval
Business Outlook

Pros

It’s a good company and job, good pay, can be overworked at times

Cons

favoritism in some areas, can be overworked

Viewing 28 - 30 of 617 Reviews

Glassdoor has 675 American Water reviews submitted anonymously by American Water employees. Read employee reviews and ratings on Glassdoor to decide if American Water is right for you.