American Water reviews

3.6

64% would recommend to a friend

(617 total reviews)

John Griffith

65% approve of CEO

58% positive business outlook

American Water has an employee rating of 3.6 out of 5 stars, based on 617 company reviews on Glassdoor which indicates that most employees have a good working experience there. The American Water employee rating is in line with the average (within 1 standard deviation) for employers within the Energy, Mining & Utilities industry (3.7 stars).

Reviews by job title

617 reviews
1.0
Apr 29, 2016

Good company

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Very committed to safety and improving relationships with unions

Cons

Lots of reorganizations. Need to stabilize leaders.

5.0
Apr 27, 2016

Great Place

Recommend
CEO approval
Business Outlook

Pros

Great place to work- all are very kind and friendly

Cons

Management needs more communication and discussions with team leaders

1.0
Apr 25, 2016
Recommend
CEO approval
Business Outlook

Pros

Wages are above average No stress because those above you don't care Starting to change. (Nepotism still exists at management level)

Cons

Management destroyed this company with years of nepotism at manager and director level at Pittsburgh's PAW location Nepotism resulted in unqualified management Manipulate rates and info to customers and PUC Would never survive if unregulated and had competition

Viewing 475 - 477 of 617 Reviews

Glassdoor has 675 American Water reviews submitted anonymously by American Water employees. Read employee reviews and ratings on Glassdoor to decide if American Water is right for you.