American Water reviews

3.6

64% would recommend to a friend

(617 total reviews)

John Griffith

65% approve of CEO

58% positive business outlook

American Water has an employee rating of 3.6 out of 5 stars, based on 617 company reviews on Glassdoor which indicates that most employees have a good working experience there. The American Water employee rating is in line with the average (within 1 standard deviation) for employers within the Energy, Mining & Utilities industry (3.7 stars).

Reviews by job title

617 reviews
1.0
Nov 15, 2015
Recommend
CEO approval
Business Outlook

Pros

It was a job that paid.

Cons

No work life balance, lower seniority members get mandated so much they are forced to quit or get fired. Mandating 20 hrs of overtime to the same people are not fair. Very cliquish.

1.0
Nov 12, 2015

Billing Specialist

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Paycheck and mostly good people to work with.

Cons

Micro managed. No communication. Have to be in the clique. Make the same pay after 12 years as someone here only 3 years. No length of service benefit

4.0
Oct 31, 2015

Great Company

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Plenty of OT and the pay is ok

Cons

So much OT it can be mandated at almost any whim

Viewing 496 - 498 of 617 Reviews

Glassdoor has 675 American Water reviews submitted anonymously by American Water employees. Read employee reviews and ratings on Glassdoor to decide if American Water is right for you.